JESCA NANYKA

Patrolling and Monitoring

Access control

Emergency response

Writing reports

Incident reporting

Customer service

Maintaining order

• Provided customer service assistance to staff and visitors in a professional manner.
• Monitored CCTV systems to ensure safety and security of premises.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Secured personnel and premises by inspecting buildings and patrolling property.
• Responded to alarms, emergencies, and disturbances.
• Explained security protocols to employees and guests to promote readiness for emergency situations.
• Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.

• Assist clients/guests with special needs
• Operate security control room equipment
• Patrol assigned areas
• Prevent and detect shoplifting and theft in retail establishments
• High energy and a friendly welcoming manner
• Provide first aid and medical response when required to any person

• High energy and a friendly welcoming manner
• Provided excellent customer service, addressing inquiries and resolving issues promptly
• Processed payments and maintained accurate cash-handling procedures
• Time management and customer service

• Clean and disinfect bathrooms and fixtures
• Sweep, mop, scrub and wax hallways, floors and stairs
• Wash windows, interior walls and ceilings
• Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris and other refuse