Jervin benedicto
Airdrie
Summary
. Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 3 years of experience with nationwide airline services company.
. Goal-driven and skilled individual offering 3 years of experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services.
. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules.
. Experienced with aircraft ground handling and support equipment operation. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.
. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.
. Energetic Kitchen Staff Member with progressive experience in heavy traffic restaurant environments. Passionate culinary specialist with drive to master food preparation and deliver top-quality meals and service. Personable team player well-versed at stepping up to meet diverse and demanding kitchen needs.
Overview
5
5
years of professional experience
3
3
Certifications
1
1
Language
Work History
Ramp Agent
Airport Terminal Services
02.2023 - 03.2025
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.
- Connected electrical power unit and hoses to aircraft.
- Checked cargo and baggage for security to meet TSA regulations.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Improved baggage handling processes, significantly reducing instances of lost or mishandled luggage.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Coordinated ground crew activities to complete objectives on schedule.
Kitchen Staff Member
Canidian Brewhouse
02.2022 - 09.2022
- Sanitized dining ware and kitchen equipment according to health code standards.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Learned other teammates' work tasks to train as backup.
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
Kitchen Staff
KFC / Taco Bell
05.2020 - 01.2021
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Education
High School Degree -
Notre Dame High School
Calgary, AB06.2021
Skills
Ground support services
Passenger assistance
Baggage tag checks
Safety procedures compliance
Customer service
Problem-solving
Loading and unloading
Live cargo handling
Dependable and responsible
Marshaling aircraft
Ramp service
Organization and cleanliness
Cleaning and sanitizing
Safe food storage
Ingredient preparation
Certification
Class 5 Drivers License
Timeline
Ramp Agent
Airport Terminal Services
02.2023 - 03.2025
Kitchen Staff Member
Canidian Brewhouse
02.2022 - 09.2022
Kitchen Staff
KFC / Taco Bell
05.2020 - 01.2021
High School Degree -
Notre Dame High School