Jersy Richmond
Innisfail,AB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
20
20
years of professional experience
Work History
Pharmacy Assistant
12.2023 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Kroll software trained
- Blister pack trained
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Assisted pharmacy staff with preparing medications and filling orders.
- Established and maintained patient profiles, updating organizational database with current information.
Health Care Aide
Rosefield Long Term Care
10.2020 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Maintained clean, safe and well-organized patient environment.
- Adhered to all resident lifting and safe lifting instructions and rules.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Store Manager
Donnas Restaurant
06.2012 - 02.2013
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Inventory Manager
Mc Donalds
08.2011 - 05.2012
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Quality Control Inspector
Philusa Philippines
04.2005 - 02.2006
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Intern
Allied Pharmaceutical Laboratories, Inc.
09.2004 - 10.2004
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
Intern
Mercury Drug Store
08.2003 - 09.2003
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Education
No Degree - Health Care Aide
Caregiver Academy
Philippines03.2025
No Degree - Healthcare Aide
MTG Red Deer Campus
Red Deer, AB08.2019
Bachelor of Science - Pharmacy
Virgen Milagrosa University
Philippines03.2004
Skills
- Quality Assurance Controls
- EMR Systems
- Catheter Change and Preparation
- Grooming and Bathing Assistance
- Billing and Invoicing
- Calendar Management
- Mail Processing
- Telephone Etiquette
- Microsoft Office
- Copying and Scanning
- Office Supplies and Inventory
- Email Correspondence
- Update Records
- Secure Storage of Medications
- Drug Inventory Control
- Medication Labels
- Time Management
- Drug Classification Knowledge
- Order Processing
- Confidentiality Maintenance
- Continuous Learning
- Medication Storage and Labeling
- Pharmacist Support
- Medication Packaging
- Electronic Refill Request Processing
- Documentation Management
Languages
English
Professional Working
Chinese (Cantonese)
Elementary
Albanian
Elementary
Additional Information
can speak phillipine language and 5 dialect
Timeline
Pharmacy Assistant
12.2023 - Current
Health Care Aide
Rosefield Long Term Care
10.2020 - Current
Store Manager
Donnas Restaurant
06.2012 - 02.2013
Inventory Manager
Mc Donalds
08.2011 - 05.2012
Quality Control Inspector
Philusa Philippines
04.2005 - 02.2006
Intern
Allied Pharmaceutical Laboratories, Inc.
09.2004 - 10.2004
Intern
Mercury Drug Store
08.2003 - 09.2003
No Degree - Health Care Aide
Caregiver Academy
No Degree - Healthcare Aide
MTG Red Deer Campus
Bachelor of Science - Pharmacy
Virgen Milagrosa University
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