JERSON SEMEROS
Edmonton,Canada
Summary
Ambitious to join in a progressive organization, that has a need for a competitive individual and offer opportunities for advancement and demonstrations of skills, utilizing my educational qualifications, experience, and potentials, to assist the organization in achieving its goals, and seek long term career, with optimum growth in chosen field.
Overview
20
20
years of professional experience
Work History
Housekeeping Supervisor
Renaissance Edmonton Airport Hotel
10.2025 - Current
- Doing daily duties such as room assignments, room inspections, and other shift duties
- Provide administrative support to all areas of the style department
- Assist the executive stylist with B S A preparation of rooms and public spaces, weekly inventory, assist training and development of stylist
- Responsible for auditing guestrooms to maintain cleanliness standard sets by the management
- Ensure safety and security of the Renaissance Edmonton Airport Hotel, its Discoverer’s, and Ambassadors at all times.
Barista
Caffe Sorrentino
05.2017 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Cleaned counters, machines, utensils, and seating areas daily.
Quality Rooms Inspector
Renaissance Edmonton Airport Hotel
07.2024 - 10.2025
- Inspected guest rooms for compliance with cleanliness standards.
- Collaborated with various team members to meet guests' requests.
- Performed daily walk-throughs of public areas, identifying potential hazards or cleanliness concerns for prompt resolution.
- Conducted quality control assessments on all cleaned rooms, ensuring adherence to hotel standards.
- Communicated effectively with front desk personnel regarding room availability and readiness status updates.
- Collaborated with the housekeeping team to ensure timely completion of room cleaning tasks.
Assistant Housekeeping Manager
Courtyard By Marriott Edmonton Downtown
07.2022 - 07.2024
- Leading the daily operations Of the Housekeeping department and provide support to the housekeeping attendants
- Carry out opening and closing procedures as detailed in the standards and procedures while ensuring accurate completion of any reports
- Regularly inspecting rooms to ensure cleanliness and updating room status
- Inspects assign areas to ensure that projects are completed, and correct procedure used
- Oversee housekeeping staff, ensuring efficient work and maintaining effective working relationships
- Ensuring that cleaning procedures and standards are followed
- Perform administrative tasks like checking expenses, maintaining financial records, and preparing payroll, P& L (Profit and Loss )
Supervisor
Courtyard By Marriott Edmonton Downtown
02.2022 - 07.2022
- Assigning cleaning tasks and areas to housekeeping staff and monitoring their performance.
- Inspecting rooms, hallways, lobbies, and common areas for cleanliness and order.
- Conducting training sessions on cleaning methods, equipment use, and safety procedures.
- Managing the stocking and ordering of cleaning supplies to ensure availability and budget compliance.
- Resolving any guest issues or complaints related to cleanliness in a timely and efficient manner.
- Preparing reports on departmental activities, staff performance, and resource utilization.
Housekeeping Supervisor
Renaissance Edmonton Airport Hotel
11.2016 - 02.2022
- Doing daily duties such as room assignments, room inspections, and other shift duties
- Provide administrative support to all areas of the style department
- Assist the executive stylist with B S A preparation of rooms and public spaces, weekly inventory, assist training and development of stylist
- Responsible for auditing guestrooms to maintain cleanliness standard sets by the management
- Ensure safety and security of the Renaissance Edmonton Airport Hotel, its Discoverer’s, and Ambassadors at all times.
Stylist
Renaissance Edmonton Airport Hotel
04.2014 - 11.2016
- Working in every section of the department (Cleaning rooms, Public Area, Houseman, and laundry)
- Help checking and releasing rooms according to brand and standard, as I already trained as room checker
- Taking care of all the public areas, washrooms, restaurant, bar, pool area, fitness center and all offices, and making it sure that all are free of dust and garbage’s
- Vacuuming all the carpets and rugs in the public areas, function rooms and offices
- Knowledge to operate all the machines and equipment that we have in the laundry and public areas.
Housekeeping Office Coordinator
Radisson Blu Hotel Doha Qatar
05.2012 - 04.2014
- To supervise all housekeeping operations and employees, as well as to provide efficient, prompt, courteous, consistent quality, and proactive service to our guest, checking all the attendance report of all the housekeeping staff, and preparing their payroll
- To handle guest complaints, comments, problems, in an professional and efficient manner, and to ensure that all important matters are brought to the attention of the Executive Housekeeper
- To receive record, dispatch and follow up on request made by guest, housekeeping staff, or other departments, as well as to take care the general office administration within housekeeping department
Public Area & Room Attendant
Radisson Blu Hotel
10.2006 - 05.2012
- Cleaned guestroom as assigned, ensuring the hotel established cleanliness
- Responsible for reporting any maintenance deficiencies, and handling guest complaints
- Insure the confidentiality and security of all the guest rooms
- Remove soiled, dirt, soap build up, and hair from bathroom and toilet, shower, walls, bathtubs, shower curtain and floors
- Replace dirty bed linen, and make up bed with clean linen
- Clean closets and door tracks on checkout rooms, removing dust and debris, and make it sure that there is number of hangers, extra blanket, pillow and other amenities
Education
MEDICAL OFFICE ASSISTANT -
Professional Electronics Institute
Iloilo City, Philippines03-2001
HOTEL AND RESTAURANT MANAGEMENT -
Professional Electronics Institute
Iloilo City, Philippines03-2001
Skills
- Workload prioritization
- Staff training and development
- Employee motivation
- Task delegation
- Customer service
- Cleaning and sanitation
- Strong leadership
References
Ernesto Abarico Lorena Hernandez
Head Custodian Senior Custodian
Mother Margaret Devine Mercy Catholic School
Mary Catholic High School Phone: 780-807-8738
Phone: 780-709-8504 Email: lacoste3920@yahoo.com
Training
- Leadership Management 1
- Standard First Aid & CPR/AED Level C (BL)
- Respect In the Workplace Training
- Look books (Certification Modules)
- Workplace Hazardous Materials Information system (WHMIS)
- Chemical Handling, Health & Safety ( Diversey )
- Responsible Business
- Receptionist
- Waiter / Server (Intern)
- Personal Survival Techniques
- Fire Prevention & Fire Fighting
- Personal Safety & Social Responsibility
- SEMINARS: Front Office Operation & Management
- Food & Beverages Services & Bar Operation
- Hotel restaurant Marketing & Human Resource Management
- 3rd Regional HRM/BST, HE, Nutrition & Related Courses Convention
Timeline
Housekeeping Supervisor
Renaissance Edmonton Airport Hotel
10.2025 - Current
Quality Rooms Inspector
Renaissance Edmonton Airport Hotel
07.2024 - 10.2025
Assistant Housekeeping Manager
Courtyard By Marriott Edmonton Downtown
07.2022 - 07.2024
Supervisor
Courtyard By Marriott Edmonton Downtown
02.2022 - 07.2022
Barista
Caffe Sorrentino
05.2017 - Current
Housekeeping Supervisor
Renaissance Edmonton Airport Hotel
11.2016 - 02.2022
Stylist
Renaissance Edmonton Airport Hotel
04.2014 - 11.2016
Housekeeping Office Coordinator
Radisson Blu Hotel Doha Qatar
05.2012 - 04.2014
Public Area & Room Attendant
Radisson Blu Hotel
10.2006 - 05.2012
MEDICAL OFFICE ASSISTANT -
Professional Electronics Institute
HOTEL AND RESTAURANT MANAGEMENT -
Professional Electronics Institute