JERRY JOHN JECTEY ASAMOAH
Surrey,British Columbia
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 7 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
16
16
years of professional experience
Work History
Material Handler
MAERSK
01.2024 - Current
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
- Sorted materials for scanning to meet production goals.
- Maintained inventory by identifying, labeling and placing materials and supplies in stock.
MCR Technician
Crystal TV Network
Accra, Ghana
12.2019 - 12.2023
- Monitoring the quality and accuracy of the on-air product
- Ensuring the transmission meets government regulations
- Maintained quality assurance and customer satisfaction objectives.
- Making sure programmers reach our homes on TV or on the internet to our computers, tablets, and phones
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained compliance with regulatory standards and safety requirements.
Technician Team Lead
Echelon Engineering Company Limited
Accra, Ghana
09.2016 - 11.2019
- Installing, maintaining, repairing, and replacing security cameras, computer networks, and other equipment used in video surveillance systems
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
Computer Technician
ELIXIR SOLUTION COMPANY LTD
Accra
02.2014 - 08.2016
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
Network Administrator
Ibrio International Limited
06.2012 - 08.2014
- Streamlined user experience by configuring switches, routers, and other networking equipment for optimal performance.
- Coordinated with vendors to source cost-effective solutions for ongoing maintenance and expansion projects within the organization''s budgetary constraints.
- Supported server administration tasks such as patch management, operating system upgrades, capacity planning when required.
- Trained junior staff members on proper network administration techniques to ensure consistency in operations across the IT department.
IT Technician
Ghana Army Combat Training School
08.2011 - 07.2012
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Streamlined IT support processes, resulting in increased productivity within the department.
General Laborer
Joe Builders Construction Limited
Accra, Ghana
07.2008 - 08.2011
- Load and unload construction materials and move materials to work areas
- Erect and dismantle concrete forms, scaffolding, ramps, catwalks, shoring, and barricades required at construction sites
- Mix, pour and spread materials such as concrete and asphalt
- Assist tradespersons such as carpenters, bricklayers, cement finishers, roofers, and glaziers in construction activities
- Assist heavy equipment operators to secure special attachments to equipment, signal operators to guide them in moving equipment and help in other activities
- Level earth to fine grade specifications using rake and shovel
- Assist in demolishing buildings using prying bars and other tools, and sort, clean and pile salvaged materials
- Remove rubble and other debris at construction sites using rakes, shovels, wheelbarrows, and other equipment
- Clean up chemical spills and other contaminants and remove asbestos and other hazardous materials
- Direct traffic at or near construction sites
- Perform other activities at construction sites, as directed.
Education
Diploma in Functional Security Management -
Wisconsin International University College
08.2022
Post-Degree Certificate - Computing And System Development
Pearson BTEC Level 5 HND GBLT ACCADEMY
Ghana, Accra09.2016
Bachelor of Arts - Computer Science
University of Ghana
Ghana,Accra06.2011
Certificate - Network Engineering –Microsoft Technologies
NIIT
Ghana,Accra12.2011
Certificate - Broadcasting Technology
Ghana Broadcasting Corporation Engineering Training School
Ghana,Accra04.2020
Certificate - Security Management, Forensics, And Investigative
Wisconsin International University College
Ghana, Accra06.2020
Certificate - Forklift Operator
IVES Training Group
Surrey, BC02.2024
Certificate - Adult/Child/Infant CPR & First Aid & AED
Lifeline Training Resources
Surrey, BC03.2024
Skills
- Inventory Management
- Driving Skills
- Surveillance Skill Management (Close- Circuit Television)
- Videography / Photography Skills
- Forklift Operation
- Equipment safety
- Customer Service
- Teamwork and Collaboration
- Material Handling
- Positive Attitude
- Network Troubleshooting
- Multitasking and Organization
References
Available Upon Request
Languages
English
Native or Bilingual
Timeline
Material Handler
MAERSK
01.2024 - Current
MCR Technician
Crystal TV Network
12.2019 - 12.2023
Technician Team Lead
Echelon Engineering Company Limited
09.2016 - 11.2019
Computer Technician
ELIXIR SOLUTION COMPANY LTD
02.2014 - 08.2016
Network Administrator
Ibrio International Limited
06.2012 - 08.2014
IT Technician
Ghana Army Combat Training School
08.2011 - 07.2012
General Laborer
Joe Builders Construction Limited
07.2008 - 08.2011
Diploma in Functional Security Management -
Wisconsin International University College
Post-Degree Certificate - Computing And System Development
Pearson BTEC Level 5 HND GBLT ACCADEMY
Bachelor of Arts - Computer Science
University of Ghana
Certificate - Network Engineering –Microsoft Technologies
NIIT
Certificate - Broadcasting Technology
Ghana Broadcasting Corporation Engineering Training School
Certificate - Security Management, Forensics, And Investigative
Wisconsin International University College
Certificate - Forklift Operator
IVES Training Group
Certificate - Adult/Child/Infant CPR & First Aid & AED
Lifeline Training Resources