Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jerry Yang

Mississauga

Summary

I have had great experience in working as a retail cashier and guest server at Sheridan Nurseries. As well as volunteering as a personal shopper at Seva food bank. Developed my ability to handle cash register machines and the social skills for customer support. My previous experience in working with the retail system and my
positive way of handling customers makes me a reliable and knowledgeable employee
for any retail position. My experiences as a guest server improved my ability to multitask even under stressful environments. And further enhanced my knowledge in customer interactions. My previous experience in the debate club also enabled me to be a fast learner and great at incorporating new skills. I am able to meet whatever demand the position acquires and go above and beyond the expectations.


Overview

5
5
years of professional experience

Work History

Guest Services

Sheridan Nurseries
05.2024 - Current
  • Helped customers load products onto their vehicles.
  • Further enhanced customer interaction skills.
  • Learnt to multitask at a demanding rate.
  • Kept a clean a organized working environment.
  • Learnt to handle machinery such as compactors and dollies.



Retail Cashier

Sheridan Nurseries
09.2020 - 11.2020
  • Operated the cash register.
  • Familiar with using the cash register functions such as returns, coupons, and end count for bills.
  • Helped customers with questions regarding products such as prices, seasonal offers, and availability.
  • Always remained a positive attitude.
  • Maintained a clean work space.
  • Established great professional relationship with co workers.
  • Always arrived to work on time.
  • Experienced with handling long lines of customers as well as working under pressure.

Personal Shopper

Seva Food Bank
01.2019 - 01.2020

• Assisted customers with shopping needs as a personal shopper
• Prepared groceries for customers to choose from, including bagged sugar, salt, tea, and other
condiments, as well as frozen meat and canned goods
• Maintained a positive and approachable attitude and ensured the customers had an enjoyable experience
• Dealt with large flows of customers and carried out required instructions under pressure, such as enforcing personal quotas and orders in line

Education

Bachelor of Arts - Political Science And Philosophy

University of Toronto
Toronto, ON
04.2026

High School Diploma -

Lorne Park Secondary School
Mississauga, ON
06.2022

No Degree -

Tecumseh Public School
1480 Chriseden Dr, Mississauga, ON L5H 1V4
06.2018

High School Diploma -

The Woodlands Secondary School
Mississauga, ON
03.2017

Skills

  • Knowledge of handling the cash register
  • Experience of working in retail
  • Knowledge of customer support
  • Professional behavior
  • Cash handling
  • Working under stress
  • Returns processing
  • Bilingual (Fluent in both Mandarin Chinese and English)
  • Great teamwork and collaboration skills
  • Great respect for showing up on time

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Accomplishments

    - Woodlands debate club (2016 - 2017)

    - LP Student Activity Council (2019 - 2020)
    - Filmmaking club (January 2020 - March 2020)
    - Monarchs Basketball (2018 - 2020)
    - Music Band (Played the Alto Saxophone) (2018 - 2020)

    - UTM Muay Thai Club Member (2023 - Present)

Timeline

Guest Services

Sheridan Nurseries
05.2024 - Current

Retail Cashier

Sheridan Nurseries
09.2020 - 11.2020

Personal Shopper

Seva Food Bank
01.2019 - 01.2020

Bachelor of Arts - Political Science And Philosophy

University of Toronto

High School Diploma -

Lorne Park Secondary School

No Degree -

Tecumseh Public School

High School Diploma -

The Woodlands Secondary School
Jerry Yang