Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Jerry Strong

Hayward

Summary

Transit Bus Driver with AC Transit, specializing in emergency response and communication. Demonstrated ability to enhance passenger safety and satisfaction while maintaining an impeccable driving record. Expertise in route navigation and conflict resolution, ensuring timely service for all passengers, including those with special needs.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Transit Bus Driver

AC Transit
Oakland
10.1985 - Current
  • Operated transit buses safely on designated routes.
  • Conducted pre-trip inspections to ensure vehicle readiness.
  • Assisted passengers with disabilities during boarding and disembarking.
  • Communicated effectively with dispatch regarding schedule changes.
  • Maintained accurate records of passenger counts and incidents.
  • Enforced safety regulations and policies for passenger safety.
  • Responded promptly to emergencies and vehicle breakdowns.
  • Collaborated with team members to improve service efficiency.
  • Made sure wheelchair lifts were functioning properly before each trip began.
  • Reported any mechanical problems or incidents that occurred during transit operations.
  • Conducted pre-trip inspections of the bus to ensure it was safe for operation.
  • Provided assistance to elderly or disabled passengers with their transportation needs.
  • Enforced passenger rules and regulations while providing courteous service.
  • Kept an eye out for suspicious activity or unattended items on board the bus.
  • Managed time effectively by arriving at stops on schedule according to route times.
  • Communicated regularly with dispatch personnel via two-way radio systems.
  • Monitored passengers to ensure they followed safety regulations and paid fares.
  • Followed emergency procedures in case of accidents or other dangerous situations.
  • Responded to customer inquiries regarding routes, schedules, and transfers.
  • Maintained professional demeanor when dealing with difficult customers or situations.
  • Computed fares accurately using onboard ticket machines or cash payments.
  • Assisted passengers with mobility devices in boarding and disembarking safely.
  • Completed daily paperwork such as log books, maintenance reports, incident reports.
  • Resolved conflicts between passengers in a professional manner when necessary.
  • Completed appropriate inspection paperwork and reported results to supervisors.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
  • Answered questions and provided insight into local attractions and facility amenities.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Used GPS navigation to follow routes and avoid potential construction or traffic delays.

Hospital Dietary Worker

Peralta Hospital
Oakland
11.1980 - 08.1986
  • Prepared and served meals to patients following dietary guidelines.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Assisted in inventory management of food supplies and materials.
  • Collaborated with healthcare team to meet patient dietary needs.
  • Monitored food temperatures to ensure safety and quality standards.
  • Operated kitchen equipment safely and efficiently during meal preparation.
  • Educated patients on menu options and nutritional information available.
  • Supported dietary staff in implementing sanitation protocols effectively.
  • Performed general cleaning duties such as sweeping, mopping floors and taking out garbage.
  • Ensured that all food items were stored properly, labeled and rotated.
  • Checked expiration dates on food products before storing them in the pantry or refrigerator.
  • Assisted in the preparation of hot and cold meals according to prescribed menus and recipes.
  • Followed state and local health codes regarding sanitation practices.
  • Served meals in an efficient manner while maintaining high quality standards.
  • Responded quickly to customer complaints or requests promptly.
  • Adhered to strict safety guidelines when handling food products and equipment.
  • Maintained a clean, sanitary work area by washing dishes, utensils, equipment and counters.
  • Provided assistance with special diets as directed by dietitian or supervisor.
  • Managed inventory levels of kitchen supplies to ensure proper stock levels at all times.
  • Set up trays and food service carts to deliver food to residents.
  • Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
  • Treated patients and team members with dignity and respect.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Followed dietary procedures in accordance with established policies.
  • Served specific meals to patients with special dietary needs.
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Administration of Justice

Chabot College
Hayward, CA

Skills

  • Vehicle inspection
  • Emergency response
  • Safety regulations
  • Route navigation
  • Incident reporting
  • Customer relationship management
  • Time management
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Adaptability to change
  • Safe driving techniques
  • Professional demeanor
  • Disability awareness
  • Defensive driving
  • Patience and tolerance
  • Passenger assistance
  • Emergency procedures
  • Traffic laws adherence
  • Scheduling flexibility
  • Adaptable scheduling
  • Guest relations
  • GPS applications
  • Road safety compliance
  • Pickup and drop-off scheduling
  • Clean driving record
  • Cleanliness standards
  • Scheduling pickups
  • Behavior management
  • Mobility support
  • Mapping skills
  • Safe driving
  • GPS navigation
  • Customer relations skills
  • Punctuality
  • Route planning
  • Passenger transportation
  • Multitasking Abilities
  • Customer complaint resolution
  • Service quality assurance
  • Transportation regulations
  • Customer relations
  • Special needs passengers
  • Fire extinguisher use
  • Teamwork and collaboration
  • Schedule management
  • Mechanical aptitude

Affiliations

I've been in customer service for over forty years. I love to help solve problems for people who need help finding solutions to difficult issues they may have. I like to enhance my knowledge using AI on a daily basis.

Accomplishments

I have numerous safety awards ranging from ten years safe driving all the way up to thirty five years safe driving awards. I've been employee of the month twice with a work force of over three hundred, January 2016 and July 2025.

Certification

I have a class B drivers licenses with a Passenger endorsement. I have been trained to drive buses from thirty five feet in length to sixty feet in length. I have had eight hours of class room bus drivers training per year as mandated by the DMV. I also have had Bi-annual physicals also mandated by the DMV.

Timeline

Transit Bus Driver

AC Transit
10.1985 - Current

Hospital Dietary Worker

Peralta Hospital
11.1980 - 08.1986

Administration of Justice

Chabot College

Similar Profiles

CREATE PROFILE
Jerry Strong