Jerry Sessa
Caledon East
Summary
Small Business Owner with extensive experience in small business management. Successfully established and grew thriving business through effective operational strategies and customer engagement. Demonstrated leadership and financial knowledge, ensuring smooth daily operations and sustainable growth.
Overview
29
29
years of professional experience
Work History
Owner
Heartlake Cleaners
01.2008 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Account Manager
The Ram Group
04.1996 - 06.2008
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Business Management
Humber College
Toronto05-1994
Skills
- Small business operations
- Customer relations
Timeline
Owner
Heartlake Cleaners
01.2008 - Current
Account Manager
The Ram Group
04.1996 - 06.2008
Business Management
Humber College
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