Jerry Raposo
Langdon,AB
Summary
Resourceful Sales/Key Account Manager/Autobody Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Customer-focused professional with successful 25+ year career in Automotive sector. Strong drive with excellent interpersonal, communication and team-building skills. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
35
35
years of professional experience
Work History
Restaurant Owner
Compadre's Cafe LTD
Calgary, Alberta
04.2022 - Current
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Negotiated contracts with vendors for food, equipment and supplies.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Created promotions and special events to attract customers and boost sales.
- Implemented operational procedures to maximize efficiency while minimizing costs.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
Regional Sales Manager
The Ted Group
Calgary, Alberta
09.2020 - 04.2022
- Participated actively in industry conferences and seminars for knowledge sharing purpose.
- Developed strategies and plans for regional sales growth.
- Monitored competitor activities and analyzed pricing trends in the region.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Negotiated contracts with distributors, vendors, retailers. in the region.
- Supported sales team members to drive growth and development.
Sales Manager/Key Account Manager
Wd Co Auto/ Color Compass Corporation
Western Canada
06.2012 - 09.2020
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Proactively managed client correspondence and recorded all tracking and communications.
- Branded products through effective salesmanship, and maintained long-term relationships with clients.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Developed and implemented sales strategies to increase market share.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Advanced knowledge of LeanTec Inventory Management. Worked with setting up LeanTec from start to finish. I would fully train and educate clients on the LeanTec Inventory Management system.
Body Shop Manager
Crowfoot Ford
Calgary, Alberta
05.2004 - 06.2012
- Examined damaged vehicles to determine the degree of structural and mechanical damage.
- Built and maintained good relations with customers, encouraging loyalty, and obtaining recommendations.
- Supervised and managed day-to-day operations and tasks.
- Developed strong relations and partnerships with all vendors and insurance companies to facilitate productive business dealings.
- Coordinated with insurance companies for repairs and estimates.
- Ordered necessary supplies and equipment needed to operate the body shop efficiently.
- Monitored employee performance and provided feedback as needed.
Body Shop Manager
Century Autobody
Calgary, Alberta
09.1989 - 11.2004
- Examined damaged vehicles to determine the degree of structural and mechanical damage.
- Supervised and managed day-to-day operations and tasks.
- Built and maintained good relations with customers, encouraging loyalty, and obtaining recommendations.
- Coordinated and supervised 14 shop technicians, and assigned tasks and work orders.
- Developed strong relations and partnerships with all vendors and insurance companies to facilitate productive business dealings.
- Implemented business development, customer service, and maintenance strategies resulting in increased production yield.
- Managed daily operations of the body shop, including scheduling personnel and allocating resources.
- Coordinated with insurance companies for repairs and estimates.
Education
High School Diploma -
St.Francis
CalgaryCollision Estimating All 4 Levels
S.A.I.T
Calgary, ABSkills
- Key account management
- Business Development
- Customer service skills
- Sales initiatives and techniques
- Business Development and Planning
- Team Leadership
- Product and Service Sales
- Goals and Performance
- Account management
- Network development
- LeanTec Inventory Management
- Inventory Management
Timeline
Restaurant Owner
Compadre's Cafe LTD
04.2022 - Current
Regional Sales Manager
The Ted Group
09.2020 - 04.2022
Sales Manager/Key Account Manager
Wd Co Auto/ Color Compass Corporation
06.2012 - 09.2020
Body Shop Manager
Crowfoot Ford
05.2004 - 06.2012
Body Shop Manager
Century Autobody
09.1989 - 11.2004
High School Diploma -
St.Francis
Collision Estimating All 4 Levels
S.A.I.T