Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Additional Information
Timeline
Generic

Jerry Li

West Vancouver,BC

Summary

With extensive experience in the hospitality industry, I have honed my skills in customer service and operations management through roles in a sushi restaurant and a traditional teahouse. My skills including managing daily operations, training staff, and ensuring high standards of service and quality, all of which have equipped me to create exceptional dining experiences. Additionally, my role as a Legal File Reviewer at Consulting Inc. has sharpened my attention to detail and organizational abilities, further enhancing my capability to handle complex tasks efficiently.

I am excited about the opportunity to contribute to my workplace, my team and to further enhance the dining experiences of my customers.

Overview

5
5
years of professional experience

Work History

Server

Capilano Sushi
North Vancouver
10.2019 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Tea Barista/Assistant Manager

Vancha Teahouse
West Vancouver
11.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.

Legal File Reviewer

PRR Consulting
Vancouver
03.2024 - Current

• Identify and flag any discrepancies or issues within legal documents and escalate them to the appropriate team members.

• Collaborate with attorneys and legal staff to clarify document requirements and resolve any inconsistencies.

• Maintain confidentiality and handle sensitive information with the utmost discretion.

Education

Bachelor of Arts - Criminology And Psychology

Simon Fraser University
Burnaby, BC
06.2026

High School Diploma -

Sentinel Secondary
West Vancouver, BC
06.2022

Skills

  • Customer Service
  • Strong Work Ethic
  • Cleanliness standards
  • Menu Memorization
  • High-volume dining
  • Food safety understanding
  • Order Management
  • Dining area maintenance

Accomplishments

With the role of assistant director, helped in organizing the 2023 First North America Tea Competition for Vancha Teahouse. Coordinated logistics, vendor arrangements, and participant registrations, contributing to the event's overall success. This high-profile competition attracted tea enthusiasts and industry professionals from across North America, enhancing Vancha Teahouse's reputation and fostering community engagement. Managed event day operations seamlessly, resulting in positive feedback from attendees and participants.

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Additional Information

  • Familiarity with POS systems such as Square, Clover… etc
  • Proficiency with Microsoft office suite
  • Experience with VIP customer management systems
  • Flexible work schedule for late night shifts.

Timeline

Legal File Reviewer

PRR Consulting
03.2024 - Current

Tea Barista/Assistant Manager

Vancha Teahouse
11.2022 - Current

Server

Capilano Sushi
10.2019 - Current

Bachelor of Arts - Criminology And Psychology

Simon Fraser University

High School Diploma -

Sentinel Secondary
Jerry Li