Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JERRY KREWIK

Delta,BC

Summary

Proven leader with extensive experience at INCARTA DELIVERY INC., adept in staff management and decision-making. Excelled in fostering teamwork and collaboration, significantly improving customer satisfaction and meeting financial targets. Skilled in customer service and staff training, ensuring compliance with industry standards and enhancing operational efficiency.

Overview

28
28
years of professional experience

Work History

Manager of Operations

INCARTA DELIVERY INC.
03.2018 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.

Dispatcher

INCARTA DELIVERY INC.
03.2014 - 03.2018
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Furniture Delivery Driver

INCARTA DELIVERY INC.
05.2006 - 03.2014
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
  • Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
  • Coordinated with management on route adjustments as needed based on traffic conditions or other unforeseen circumstances.
  • Collaborated with warehouse staff to ensure timely loading and unloading of inventory for delivery.
  • Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Prevented potential issues by proactively reporting any mechanical or safety concerns with company vehicles to management for prompt resolution.

Asbestos Abatement Worker

Enviro Vac Industrial Services
02.2003 - 04.2005
  • Removed asbestos using hand and power tools or specialty equipment.
  • Prepared work areas with proper containment procedures and filtration systems.
  • Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
  • Utilized power tools during asbestos removal to completely remove hazardous materials.

Furniture Mover

GP MOVING AND STORAGE
01.2002 - 02.2003
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Followed verbal and written instructions to properly move and ship products.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.

Roofing Laborer

MARINE ROOFING
07.1999 - 10.2001
  • Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
  • Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
  • Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
  • Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.

Gas Station Attendant

Yellow Cab Co
06.1996 - 08.1999
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.

Education

High School Diploma -

Seaquam Secondary
Delta, BC
06.1996

Skills

  • Teamwork and Collaboration
  • Decision-Making
  • Customer Service
  • Staff Management
  • Customer Relations
  • Staff training/development

Languages

English
Elementary

Timeline

Manager of Operations

INCARTA DELIVERY INC.
03.2018 - Current

Dispatcher

INCARTA DELIVERY INC.
03.2014 - 03.2018

Furniture Delivery Driver

INCARTA DELIVERY INC.
05.2006 - 03.2014

Asbestos Abatement Worker

Enviro Vac Industrial Services
02.2003 - 04.2005

Furniture Mover

GP MOVING AND STORAGE
01.2002 - 02.2003

Roofing Laborer

MARINE ROOFING
07.1999 - 10.2001

Gas Station Attendant

Yellow Cab Co
06.1996 - 08.1999

High School Diploma -

Seaquam Secondary

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JERRY KREWIK