Summary
Overview
Work History
Education
Skills
Language
Timeline
Hi, I’m

Jerry Juste

Jerry Juste

Summary

Real Estate Manager with training completed at Concordia University, accumulating several years of experience in various customer service roles. Strong communication and problem-solving skills, with a proven ability to contribute to customer satisfaction. Ready to use the accumulated experiences to strengthen real estate operations and maximize added value for companies in the real estate industry.

Overview

10
years of professional experience

Work History

Mitchel Lincoln

Machine Operator
01.2022 - 12.2024

Job overview

  • Monitored machine performance and made adjustments to optimize efficiency.
  • Collaborated with team members to streamline production processes and reduce downtime.
  • Implemented safety procedures, resulting in improved workplace safety compliance.
  • Recorded production data accurately for tracking performance metrics and reporting.
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.

Service Ultratonics

Assembly machine Operator
01.2020 - 12.2022

Job overview

  • Monitored production flow, identifying and resolving issues to maintain efficiency and reduce downtime.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Toyota Spinelli

Customer Service Agent, Seasonal
01.2018 - 12.2019

Job overview

  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Streamlined processes to improve response times and enhance customer satisfaction.
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.

Asurion Canada Inc

Customer Service Agent
01.2015 - 12.2018

Job overview

  • Provided bilingual support to customers, enhancing communication and satisfaction across diverse client base.
  • Resolved complex inquiries by utilizing advanced problem-solving skills, ensuring timely and accurate responses.
  • Collaborated with cross-functional teams to enhance operational efficiency, resulting in streamlined workflows and reduced response times.
  • Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Collaborated with colleagues to share best practices for handling difficult customer interactions, fostering a supportive work environment.

Education

Université De Concordia
Montreal, QC

from Real Estate Management
08.2024

University Overview

  • Urbanism and Social Acceptability
  • Real Estate Law
  • Investment Analysis and Operational Due Diligence
  • Valuation and Lending
  • Real Estate Development
  • Capstone Project - 12 Unit Condominium Building -Real estate development project for condominium rentals

Collège Gérald-Godin
Montreal, QC

AEC from Airport Security
05.2010

University Overview

• Access control to restricted areas: Indoor and outdoor foot patrols
• Security assistance in the Montreal courtroom
• Dispatching patrol officers for public security in the Town of Mount Royal, Outremont, and Hampstead

Skills

  • Skilled in using Microsoft Office tools
  • Web research proficiency
  • Client support
  • Troubleshooting and technical guidance
  • Efficient data input
  • Sales experience
  • Adaptable work schedule
  • Citrix virtualization expertise
  • IHLR proficiency

Language

French Native
Native or Bilingual
English Advanced
Native or Bilingual

Timeline

Machine Operator

Mitchel Lincoln
01.2022 - 12.2024

Assembly machine Operator

Service Ultratonics
01.2020 - 12.2022

Customer Service Agent, Seasonal

Toyota Spinelli
01.2018 - 12.2019

Customer Service Agent

Asurion Canada Inc
01.2015 - 12.2018

Université De Concordia

from Real Estate Management

Collège Gérald-Godin

AEC from Airport Security
Jerry Juste