Jerry Drawc
Red Deer,AB
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Customer-focused food service worker devoted to meeting team and customer needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bakery/General Merchandise Clerk
Save on Foods
08.2009 - 07.2023
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained new bakery staff on company policies and safe food handling use to maximize job satisfaction, expertise, and team performance.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders and drive product sales up 15%.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
Residential Assistant
Colliers International
12.2007 - 09.2009
- Logged and filed incident reports, up to 30 per day, detailing significant occurrences during assigned shifts.
- Observed and documented resident progress, reporting recorded metrics to house manager.
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Inspected grounds and facilities to identify necessary repairs.
Education
Certificate - Business Management
Vancouver Community College
Vancouver, BC03.2013
High School Diploma -
Templeton Secondary School
Vancouver, BC06.2004
Skills
- Customer Care
- Collaborative Team Player
- Sales Goal Achievement
- Effective Customer Communication
- Organization and Categorization
- Merchandising and Display
- Quality Assurance and Control
- Food Preparation and Safety
- Cake Decorating Expertise
- Food Handlers Certification
Languages
English
French
Polish
Portuguese
Certification
- Alberta Food Safety - 2023
- Alberta Food Meat Processors - 2023
- Serving It Right - 2009
- Food Safe Training - 2007, 2022
Timeline
Bakery/General Merchandise Clerk
Save on Foods
08.2009 - 07.2023
Residential Assistant
Colliers International
12.2007 - 09.2009
Certificate - Business Management
Vancouver Community College
High School Diploma -
Templeton Secondary School
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