Open To Work
Jerry Constant
Gatineau,QC
Summary
Dynamic communicator with extensive translation experience and a proven track record in customer service. Skilled in problem-solving and cultural competency, contributing to improved customer relationships and clear, accurate communication across diverse industries.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Stay-at-home parent
Homemaker
Gatineau, Quebec
01.2017 - Current
- Coordinated daily schedules and activities for child, fostering structured routines that support overall well-being.
- Organized educational and recreational activities, enhancing child development and engagement through diverse learning experiences.
- Supported child's emotional and social development, promoting empathy and positive self-concept through guided interactions.
Translator
Masha Krupp Translation group
Ottawa, Ontario
08.2010 - 12.2016
- Translation and revision of government documents (English to French)
- Reviewed source documents before translation to enhance clarity and ensure accurate understanding of content.
- Translated technical documents across industries, ensuring clarity and precision in Law, Taxation, Health, Environment, Finance, IT, and Human Resources.
- Researched terminology and industry-specific language to elevate translation quality and maintain consistency across technical fields.
- Adhered to ethical codes protecting information confidentiality.
Translator (Contract)
MURR International (NGO – Mouvement d’Unité pour une Réforme et un Réveil)
Gatineau, Quebec
09.2013 - 12.2013
- Provided translation services, ensuring clarity and cultural relevance for client communications.
- Proofread translated documents for accuracy and completeness.Coordinated with project managers to align translation efforts with project goals.
- Researched cultural nuances to enhance accuracy and relevance of translations.
Customer Service Representative
ADT Security Canada
Montreal, Quebec
06.2007 - 05.2010
- Guided customers in troubleshooting technical issues with alarm systems, enhancing their user experience.
- Addressed customer inquiries about security systems and services, improving satisfaction and understanding.
- Managed complaints, achieving resolutions that upheld company policies and standards.
- Documented customer interactions accurately in the company's CRM system.
Website Translator-Secrétariat à la jeunesse du QC
Carrefour jeunesse-emploi Rivière-des-Prairies
Montreal, Quebec
06.2009 - 08.2009
- Translated documents and materials for various programs and services offered.
- Collaborated with team members to ensure accurate communication across languages (French to English).
- Conducted research to ensure accuracy in translations.
Customer Service & Maintenance Technician
Tennis Canada
Montreal, Quebec
07.2006 - 12.2007
- Delivered exceptional customer service to facility patrons, enhancing their experience.
- Greeted and developed positive relationships with customers through genuine interactions.
- Performed preventative maintenance on court surfaces and surrounding areas.
- Executed repairs using hand and power tools, ensuring functionality and safety of equipment.
- Coordinated setup and teardown for events, maintaining safe working conditions and supporting successful operations.
Education
Bachelor of Arts - French Studies Option: Translation - EN to FR
Concordia University
Montreal05-2007
Diploma of Collegial Studies - Fine Arts - Profile: Languages
Collège De Maisonneuve
Montreal, QC05-2001
Skills
- Child development
- Educational planning
- Develop lesson plans
- Customer relationship management
- Cultural competency
- Bilingual communication
- Adaptability
- Interpersonal communication
- Problem-solving abilities
- Reliability
- Technical writing
- Microsoft office
- Translation services
- Translation softwares
- Proofreading services
Certification
Maîtrise des Petits Chanteurs du Mont-Royal/ Chantres Musiciens (1990-1998)
Affiliations
Piano lessons with Naomie Eberhard and Jean Desmarais (2020-Ongoing)
Work Preference
Job Search Status
Open to workSalary Range
$45000/yr - $200000/yrTimeline
Stay-at-home parent
Homemaker
01.2017 - Current
Translator (Contract)
MURR International (NGO – Mouvement d’Unité pour une Réforme et un Réveil)
09.2013 - 12.2013
Translator
Masha Krupp Translation group
08.2010 - 12.2016
Website Translator-Secrétariat à la jeunesse du QC
Carrefour jeunesse-emploi Rivière-des-Prairies
06.2009 - 08.2009
Customer Service Representative
ADT Security Canada
06.2007 - 05.2010
Customer Service & Maintenance Technician
Tennis Canada
07.2006 - 12.2007
Bachelor of Arts - French Studies Option: Translation - EN to FR
Concordia University
Diploma of Collegial Studies - Fine Arts - Profile: Languages
Collège De Maisonneuve