Criminal Justice and Public Policy
Cultural Awareness and Diversity
Physical Fitness
Basketball and Team Sports
Jerron Douglas
Mississauga,ON
Summary
"Eager to join the CBSA as a Student Border Services Officer, applying education in Criminal Justice and Public Policy from the University of Guelph. Strong interpersonal and problem-solving skills will enable delivery of exceptional service while effectively addressing customer needs. Committed to contributing to the organization’s success and gaining valuable experience to enhance future career in public service."
Overview
3
3
years of professional experience
Work History
Sports Instructor
City of Brampton
05.2024 - Current
- Plan, organize, and deliver high-quality, safe, and stimulating sports lessons for groups of 20 participants on weekly basis.
- Administered first aid and CPR in athletic environments to address emergency situations.
- Maintain complete vigilance while on duty and be ready to respond to any emergency situation
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Report all concerns, accidents and incidents to immediate supervisor for follow up and take appropriate action
- Provided high level of front line customer service including greeting and engaging participants
- Supervise and mentor volunteers and assistants
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
Dining Room Attendant
Family Reunion Event
06.2023 - 08.2023
- Provided excellent customer service to guests by greeting and attending to guest needs.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Ensured that condiments, utensils, and dining supplies were replenished for up to 50 guests per shift.
- Maintained clean dining area ensuring guests utensils were organized and unwanted items packed away.
- Follow proper food handling and hygiene practices.
Youth Basketball Coach Volunteer
TNS Basketball Club
12.2021 - 07.2023
- Helping direct drills for young aspiring basketball players
- Responsible for entering players into the registry, collecting fees, and assigning player identification numbers.
- Assisted with organizing and demonstrating basketball skills and drills.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Organization of books and paperwork.
- Equipment maintenance and setup.
Basketball Scorekeeper
A4H Basketball
01.2023 - 02.2023
- Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
- Managing and keeping track of scores and statistics during games.
- Set up, checked and broke down equipment for each game.
- Documented game actions to accurately update league, player and team statistics.
Education
Bachelor of Arts - Criminal Justice & Public Policy
University of Guelph
Guelph, ON05.2028
High School Diploma -
St. Marcellinus Secondary School
Mississauga, ON06.2024
Skills
- First Aid & CPR Certified
- Time Management
- Teamwork and Collaboration
- Decision-Making
- Crisis Management
- Problem Solving Skills
- Customer service skills
- Reliability
- Effective Communication
- Multiple leadership roles with people of all age
- Integrity and Honesty
Interests
Timeline
Sports Instructor
City of Brampton
05.2024 - Current
Dining Room Attendant
Family Reunion Event
06.2023 - 08.2023
Basketball Scorekeeper
A4H Basketball
01.2023 - 02.2023
Youth Basketball Coach Volunteer
TNS Basketball Club
12.2021 - 07.2023
Bachelor of Arts - Criminal Justice & Public Policy
University of Guelph
High School Diploma -
St. Marcellinus Secondary School
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