Summary
Overview
Work History
Education
Skills
Websites
Timeline
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JERRIN JOY

London,Ontario

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

6
6
years of professional experience

Work History

DISPATCHER

AMAZON
01.2022 - 01.2024
  • Organize driver schedules and routes to guarantee on-time delivery
  • Work together with teammates to increase efficiency and streamline dispatch procedures.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.

PROJECT SURVEYOR

2DAY BUILDERS AND DEVELOPERS
04.2019 - 05.2021
  • Created maps, plans and reports using survey data analysis for project planning and scheduling
  • Collaborated with supervisors and project managers to resolve issues and offer prompt solutions, promoting effective workflow and smooth communication
  • Managed Surveying project from initiation to completion, ensuring deadlines, budgets and quality requirement were met
  • Recorded field data with precision and attention to detail, keeping thorough records for analysis and reference
  • Worked in close coordination with CAD technician to ensure precise and accurate data representation in line with project specification.

FIELD ENGINEER

JESPHER CONSTRUCTION
07.2018 - 04.2019
  • Ensured environmental compliance at project sites through thorough documentation
  • Identified and addressed safety hazards in operating procedures to develop safe working practices
  • Led onsite safety and planning meetings, reviewing safety risks and areas of concern based on project documentation and observations
  • Produced and updated Work Breakdown Structures (WBS), project schedules, cost estimates, and various control databases
  • Took a lead role in the preparation of scope, schedule, and cost management plans, writing reports, chairing meetings, and delivering presentations
  • Leadership roles in peer groups and took on other duties as assigned by management
  • Developed planning documents for projects, identifying technology/inspection risks and implementing risk management and cost control methods
  • Coordinated the development of projects, promoting quality, efficacy, and safety
  • Reviewed financial information and prepared project debriefs and expense reports for cost analysis.

Education

Post Graduation Diploma in Supply Chain Management -

Fanshawe College
London, ON
12.2022

Post Graduation Diploma in Construction Project Management -

Fanshawe College
London, ON
12.2021

Bachelor of Technology in Civil Engineering -

Mahatma Gandhi University
Kerala, India
05.2018

Skills

  • Autodesk AutoCAD
  • Microsoft Project
  • Ontario Driver’s License
  • Stress Tolerance
  • Microsoft Office 365 (Word, Excel, PowerPoint)
  • Outlook
  • SharePoint
  • Data Entry

Websites

Timeline

DISPATCHER

AMAZON
01.2022 - 01.2024

PROJECT SURVEYOR

2DAY BUILDERS AND DEVELOPERS
04.2019 - 05.2021

FIELD ENGINEER

JESPHER CONSTRUCTION
07.2018 - 04.2019

Post Graduation Diploma in Supply Chain Management -

Fanshawe College

Post Graduation Diploma in Construction Project Management -

Fanshawe College

Bachelor of Technology in Civil Engineering -

Mahatma Gandhi University

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JERRIN JOY