Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
21
21
years of professional experience
Work History
Barista - Assistant Store Manager
Rustan Coffee Corporation - Starbucks
05.2003 - 06.2023
Has a relentless focus on customer. Understands what the customer wants and how to best deliver the experience.
Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get the results. Anticipates obstacles and takes action to prevent or minimize their impact
Continuously seeks opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve heir potential
Takes personal responsibility to do the right thing, and persists in times of challenge and certainty. Adapts quickly to change and makes timely, thoughtful decisions
Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive
Sales Associate
Smart Telecommunications
08.2002 - 03.2003
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific item
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Psychology
AMA Computer College
Philippines
05.2002
Skills
Teaching and Training
Staffing and Scheduling
Operations Standards and Continuous Improvement
Sales and Inventory
Accomplishments
Coffee Master
Barista Trainer
Timeline
Barista - Assistant Store Manager
Rustan Coffee Corporation - Starbucks
05.2003 - 06.2023
Sales Associate
Smart Telecommunications
08.2002 - 03.2003
Bachelor of Science - Psychology
AMA Computer College
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