Jerran Lacroix
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
5
5
years of professional experience
Work History
Property Manager
Lacroix Property Management
02.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Heavy Equipment Operator
Morgan Construction
05.2020 - 09.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
Education
No Degree - Heavy Equipment Operator
5th Wheel Training College
Temiskaming Shores, ON05-2017
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Customer service
- Teamwork
- Problem-solving
- Time management
- Customer assistance
- Cash handling
- Reliability and punctuality
Timeline
Heavy Equipment Operator
Morgan Construction
05.2020 - 09.2023
Property Manager
Lacroix Property Management
02.2020 - Current
No Degree - Heavy Equipment Operator
5th Wheel Training College
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