Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerran Lacroix

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

5
5
years of professional experience

Work History

Property Manager

Lacroix Property Management
02.2020 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Heavy Equipment Operator

Morgan Construction
05.2020 - 09.2023
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.

Education

No Degree - Heavy Equipment Operator

5th Wheel Training College
Temiskaming Shores, ON
05-2017

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Customer service
  • Teamwork
  • Problem-solving
  • Time management
  • Customer assistance
  • Cash handling
  • Reliability and punctuality

Timeline

Heavy Equipment Operator

Morgan Construction
05.2020 - 09.2023

Property Manager

Lacroix Property Management
02.2020 - Current

No Degree - Heavy Equipment Operator

5th Wheel Training College

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Jerran Lacroix