Summary
Overview
Work History
Education
Skills
Timeline
Generic

JERON RICK MORANCIE

St John’s

Summary

Qualified with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities, and effective communication and problem solving skills.

Overview

5
5
years of professional experience

Work History

Sales Associate & Tech Support

PIX' N PHONES LTD/ FONESHACK
11.2021 - 08.2024
  • Troubleshot and fixed customers’ devices with network and software issues.
  • Collaborated with co-workers to achieve monthly sales targets through strategic promotions.
  • Assisted customers in selecting mobile devices, enhancing product knowledge and customer satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Trained new employees on operational procedures and customer service standards.

Teller & Member Service

Central Cooperative Credit Union Ltd
08.2019 - 09.2021
  • Processed customer transactions accurately and efficiently, enhancing service speed and customer satisfaction.
  • Maintained compliance with regulatory standards, ensuring all transactions met legal requirements.
  • Managed cash drawer, ensuring balanced reports and adherence to security protocols.
  • Promoted credit union products, contributing to increased member engagement and service utilization.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Education

Bachelor of Engineering (Co-op) - Electrical Engineering

Memorial University of Newfoundland
St John's, NL
01-2029

Associate of Science - Physics and Mathematics

Dominica State College
Roseau, Dominica
07.2019

Skills

  • Excel, Microsoft Word, PowerPoint
  • Tech savvy
  • Electric device repair
  • Writing Code
  • Efficient task completion
  • Exemplary customer service
  • Analytical
  • Problem-solving
  • Leadership
  • Time Management
  • Teamwork and collaboration

Timeline

Sales Associate & Tech Support

PIX' N PHONES LTD/ FONESHACK
11.2021 - 08.2024

Teller & Member Service

Central Cooperative Credit Union Ltd
08.2019 - 09.2021

Bachelor of Engineering (Co-op) - Electrical Engineering

Memorial University of Newfoundland

Associate of Science - Physics and Mathematics

Dominica State College
JERON RICK MORANCIE