Summary
Overview
Work History
Education
Skills
Professional Actor (signed to Characters Talent Agency)
Timeline
Generic

Jerome Thayu

Vancouver

Summary

During my customer service positions at Starbucks and Cactus Club Cafe, I believe I excelled in beverage service and inventory management. My proven ability to enhance customer satisfaction through exceptional service and effective communication would be of strong value to your team. My tenure at Starbucks helped me become skilled in fast-paced environments. I strongly believe I demonstrate initiative and organizational capabilities while maintaining high-quality standards. Leading by example is an extra quality I can be sure to bring to your team.

Overview

7
7
years of professional experience

Work History

Bar Porter

Cactus Club Cafe
01.2025 - 04.2025
  • Adhered to provincial laws regarding alcoholic beverage services and customer regulations.
  • Upheld company standards for quality service by consistently meeting expectations in cleanliness, timeliness, and professionalism.
  • Streamlined inventory management by accurately tracking supply levels and stocking as needed.
  • Supported bartender during hectic periods at a fast pace while maintaining organization and presentation for the customers

Expeditor

Cactus Club Cafe
11.2024 - 01.2025
  • Managed high volumes of restaurant bills while maintaining accuracy through attention to detail and effective time management skills.
  • Handled urgent requests from servers, working diligently to present food quickly without compromising quality standards.
  • Worked with supervisors and team members to keep the kitchen clean and organized.


Barista

Starbucks
10.2018 - 01.2023
  • Maintained a clean and organized workspace
  • Greeting customers with a friendly demeanor, taking orders, and making drinks to the highest quality.
  • Interacted with customers on a personal level to promote an inclusive and community based environment.
  • Contributed to a positive team environment through effective communication and collaboration with co-workers.

Education

No Degree - Film Arts

Langara
Vancouver, BC
08-2023

Skills

  • Heavy lifting
  • Beverage making
  • Stock replenishment
  • Initiative-taking
  • Upselling strategies
  • Working in a fast-paced environment
  • Dishwashing and sanitization
  • Bar organization
  • Exceptional customer service

Professional Actor (signed to Characters Talent Agency)

Signed since 2023. Booked my first professional job in early 2024 with ESPN.

Timeline

Bar Porter

Cactus Club Cafe
01.2025 - 04.2025

Expeditor

Cactus Club Cafe
11.2024 - 01.2025

Barista

Starbucks
10.2018 - 01.2023

No Degree - Film Arts

Langara
Jerome Thayu