JEROME OBOH
CUSTOMER SERVICE REPRESENTATIVE
Dartmouth,NS
Overview
9
9
years of professional experience
1
1
Language
Work History
Customer Service Representative
Swissport International
HALIFAX, Canada
03.2023 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
HEALTH CARE ASSISTANT
SOS CHILDREN HOME
03.2016 - 09.2022
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Supported patients'' physical therapy goals through guided exercises and range of motion activities.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
Customer Service Representative
UNION BANK OF NIGERIA
LAGOS, NIGERIA
11.2014 - 08.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Supply Chain Management
Cape Breton University
Sydney, NS 05.2001 -
Bachelor of Science - BANKING AND FINANCE
OLABISI ONABANJO UNIVERSITY
NIGERIA,OGUN STATE 05.2001 -
Skills
ADL support
Patient Education
Bedside manner
Medical record-keeping
Patient Care
Patient transportation
Additional Information
I'm a certified CPR/AED/FIRST AID professional
Certified Nova Scotia class 4 driver license holder
Timeline
Customer Service Representative
Swissport International
03.2023 - Current
HEALTH CARE ASSISTANT
SOS CHILDREN HOME
03.2016 - 09.2022
Customer Service Representative
UNION BANK OF NIGERIA
11.2014 - 08.2016
Bachelor of Science - Supply Chain Management
Cape Breton University
05.2001 -
Bachelor of Science - BANKING AND FINANCE
OLABISI ONABANJO UNIVERSITY
05.2001 -