Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Jerome Corcoran

Petty Harbour,NL

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at Sobeys as a Cashier. Proven ability to enhance customer satisfaction through exceptional assistance and accurate cash handling. Recognized for building lasting relationships with clients and effectively resolving complaints, contributing to increased loyalty and repeat business.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier

Sobeys
09.2018 - Current
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Increased sales of promotional items by informing customers about current offers.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Tourism Assistant

Petty Harbour Museum
06.2018 - 09.2018
  • Provided information on accommodations, restaurants, and attractions for tourists.
  • Provided exceptional customer service to tourists that visited the museum.
  • Was able to provide information on items that were on display at the museum.

Tourism Assistant

Signal Hill Tattoo
05.2016 - 09.2018
  • performed as the lead flag carrier for the tattoo
  • Sustained friendly, courteous communications with visitors throughout each performance of the Tattoo.
  • Greeted guests warmly and explained what to expect during the performance when asked.
  • Provided fun, educational and memorable experiences for each patron.
  • Built personal relationships with guests and other Tattoo performers to promote positive experiences.


Education

High School Diploma -

St. Kevin's High School
Goulds, NL
06-2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Certification

  • First Aid Certification - American Red Cross or St John Ambulance,(currently expired)
  • Army cadets with 2355 CLB Armory, St John's, finished as Master Warrant Officer, CSM, Flag Party Commander, Teacher for younger cadets.

Timeline

Cashier

Sobeys
09.2018 - Current

Tourism Assistant

Petty Harbour Museum
06.2018 - 09.2018

Tourism Assistant

Signal Hill Tattoo
05.2016 - 09.2018

High School Diploma -

St. Kevin's High School

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Jerome Corcoran