Jermane Powell
Mississauga
Summary
Dynamic professional with extensive experience at Charlie’s West Indies Food Mart, excelling in customer service and inventory management. Proven ability to enhance team productivity through effective training and conflict resolution. Skilled in cash handling and maintaining accurate financial records, ensuring operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
Charlie’s West Indies Food Mart
06.2022 - 09.2025
- Assisted customers with transactions, providing accurate and efficient service.
- Processed cash and card payments while ensuring adherence to financial protocols.
- Managed inventory levels, restocking shelves to maintain product availability.
- Resolved customer inquiries and complaints, enhancing overall satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Supervisor
Charlie’s West Indies Food Mart
06.2022 - 09.2025
- Supervised team members to ensure efficient food preparation and adherence to safety standards.
- Coordinated inventory management, optimizing stock levels and reducing waste through effective ordering processes.
- Trained new employees on operational procedures, enhancing team productivity and service quality.
- Implemented process improvements that increased workflow efficiency in food handling and customer service areas.
- Developed schedules for staff to ensure adequate coverage during peak hours, improving overall service efficiency.
- Frequently inspected production area to verify proper equipment operation.
Butchery Assistant
Charlie’s Westindie Food Mart
06.2022 - 09.2025
- Assisted in maintaining cleanliness and organization of workstations.
- Learned proper use of butchery tools and equipment for safe operations.
- Supported meat preparation by assisting with cutting, trimming, and packaging.
- Followed safety procedures to ensure compliance with health regulations.
- Assisted customers by providing product information and recommendations.
- Enhanced product presentation through careful arrangement of merchandise in visually appealing displays, drawing customer interest.
- Promoted customer loyalty through friendly interactions while addressing inquiries and concerns in a timely manner.
- Reduced waste by closely monitoring product shelf life and adjusting stock rotation practices accordingly.
- Supported inventory management efforts by accurately tracking product levels and promptly restocking displays as needed.
- Ensured high quality merchandise by routinely inspecting products for freshness, discarding any subpar items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with food safety regulations.
- Upheld strict sanitation standards by regularly cleaning equipment, surfaces, and tools to maintain a safe working environment.
- Supported team productivity by stepping in to assist with tasks during busy periods or staff shortages when needed.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Wrapped meat produce to maintain quality, freshness and condition.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Stocked, rotated and priced merchandise to meet store standards.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Packaged and labeled meat items in preparation for sale to customers.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Monitored and controlled inventory to manage stock levels and prevent waste.
- Placed orders for supplies and raw materials to keep necessary items available.
- Received and inspected meat deliveries to verify quality and safety of products.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Adjusted machine settings to accommodate different cuts of meat.
- Cut meats to customer specifications and answered questions about specialty products.
Lead Hand
Coatings 85
06.2020 - 06.2022
- Supervised daily operations to ensure adherence to safety and quality standards.
- Trained new staff on equipment usage and safety protocols.
- Implemented process improvements that reduced downtime during production shifts.
- Conducted regular inspections of equipment for maintenance needs and operational readiness.
- Streamlined inventory management processes, improving accuracy in stock levels.
Machine Operator
Coatings 85
06.2020 - 06.2022
- Operated coating machinery to ensure consistent application of materials.
- Monitored production processes for quality control and adherence to specifications.
- Assisted in troubleshooting machine issues to minimize downtime and maintain productivity.
- Collaborated with team members to streamline workflows and enhance operational efficiency.
- Trained new operators on machinery setup, operation, and safety protocols.
- Maintained accurate production logs and documentation for compliance purposes.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Education
High School Diploma -
Munro College
Jamaica06.2015
High School Diploma -
St Vincent Strambi Catholic School
Jamaica 06.2013
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Reliability and punctuality
- Cash handling and management
- Cash register operation
- Payment processing
- Product restocking
- Conflict resolution
- Refunds and exchanges
- Merchandise restocking
- POS system operations
- Staff training
- Inventory management
- Drawer balancing
- Inventory restocking
- Basic math
- Ordering and stocking
- Problem-solving
Languages
English
Full Professional
Timeline
Cashier
Charlie’s West Indies Food Mart
06.2022 - 09.2025
Supervisor
Charlie’s West Indies Food Mart
06.2022 - 09.2025
Butchery Assistant
Charlie’s Westindie Food Mart
06.2022 - 09.2025
Lead Hand
Coatings 85
06.2020 - 06.2022
Machine Operator
Coatings 85
06.2020 - 06.2022
High School Diploma -
Munro College
High School Diploma -
St Vincent Strambi Catholic School