JERMAINE CURTIS

· Ensured compliance with all federal, provincial, and municipal regulations, including the Explosives Act and local bylaws, regarding fireworks sales, storage, and display.

· Implemented and enforced safety protocols, encouraging safe product handling and emergency procedures.

· Managed inventory control, overseeing ordering, receiving and stocking of fireworks products to optimize stock levels.

· Supervised and trained a team of sales associates, fostering a customer-centric environment and enforcing accurate age verification (18+) for sales.

Maintained records of sales and permits as required by law, ensuring transparency and accountability.

· Oversaw daily store operations, including cash management, merchandising, and maintaining a clean, organized, and compliant retail space.

• Communicated effectively with supervisors regarding inventory needs and workflow issues.

· Received and processed incoming shipments, .

· Organized and stocked inventory in designated warehouse locations, optimizing space and accessibility.

· Picked and prepared orders for shipment, ensuring accuracy and proper packaging.

· Operated warehouse equipment (e.g., pallet jacks, ) safely and efficiently

· Conducted regular inventory counts and assisted with maintaining accurate stock records.

· Kept a clean, safe, and organized work environment by cleaning and organizing regularly, adhering to all safety protocols.

• Coordinated client intake process for individuals living with HIV/AIDS.
• Facilitated training sessions on resource navigation for clients and volunteers.
• Maintained accurate database of client information and program participation records.
• Developed informational materials to educate clients on available services and support.
• Managed day-to-day operations of the department including scheduling tasks and assigning duties.
• Monitored inventory levels and ordered additional supplies as needed.
• Resolved customer complaints in a timely manner while upholding company standards.
• Overseeing the organization, storage, and distribution of food items, ensuring compliance with food safety and health regulations
• Recruited, trained, supervised, and support volunteers who assist with food sorting, packing, distribution, and client support

• Assisted UPS drivers with efficient loading and unloading of packages, ensuring organized and timely deliveries.
• Navigated assigned routes with drivers, aiding in route optimization and efficient package drop-offs.
• Provided direct customer interaction, ensuring successful package delivery and a positive customer experience
• Supported drivers in organizing packages within the vehicle, enhancing delivery efficiency.
• Communicated effectively with dispatch regarding delivery progress and route detours.

• Managed all aspects of store operations, including inventory management, visual merchandising, and ensuring a clean, inviting sales floor.
• Oversaw and performed electronics repair services, from diagnostics and troubleshooting to component-level repair.
• Strong customer relationships, resolving issues and providing advice on product selection and technical resolve
• Responsible for inventory and product management
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