JERIN ZACHARIA THOMAS
Thunder Bay,Canada
Summary
Dynamic professional with a proven track record at Mr. Lube, enhancing customer satisfaction through expert service recommendations and efficient problem-solving. Skilled in multitasking and communication, adept at managing tasks with attention to detail. Demonstrates strong computer proficiency and teamwork, ensuring safety and compliance in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Lube and Tire Technician
Mr. Lube
Thunder Bay, Canada
06.2023 - 03.2025
- Recommend appropriate services based on vehicle inspections and customer needs.
- Explain service details and benefits to customers in a clear, professional manner.
- Process payments and invoices efficiently and accurately.
- Coordinate with technicians to ensure timely service completion.
- Ensure compliance with safety and environmental regulations in the service area.
- Assist in training new employees on company policies and procedures.
Service Administrator
Krupa Catering Service
Kottayam, India
05.2021 - 04.2023
- Supervise and train catering staff to ensure excellent service.
- Plan and execute catering events while maintaining high standards.
- Manage budgets, inventory, and vendor negotiations for efficiency.
- Ensure compliance with food safety regulations and hygiene.
- Address client inquiries, and resolve issues for customer satisfaction.
Education
Postgraduate Diploma - Industrial Manufacturing Processes
Confederation College
Thunder Bay, ON 05.2023 - 12.2024
Bachelor’s - Bachelors in Mechanical Engineering
Gurudeva Institute of Science And Technology
India 08.2017 - 09.2021
Skills
- Physical Stamina & Strength – Ability to lift 25 kg consistently
- Attention to Detail & Hand-Eye Coordination – Ensuring accuracy in tasks
- Computer Proficiency – Intermediate computer skills
- Communication Skills – Fluency in English (verbal & written)
- Multitasking & Time Management – Handling multiple tasks in a fast-paced environment
- Teamwork & Independence – Ability to work both independently and collaboratively
- Problem-Solving & Organizational Skills – Effective decision-making and task management
- Safety & Compliance Awareness – Proper use of PPE, respirator, and adherence to safety protocols
- Flexibility & Adaptability – Willingness to work rotating day/night shifts, including weekends
Certification
- Ontario Food Handling Certification
- BLS and First-aid certification
- Workplace Hazardous Materials Information’s System (WHIMS) certification
- QA/QC in mechanical Engineering
Timeline
Lube and Tire Technician
Mr. Lube
06.2023 - 03.2025
Postgraduate Diploma - Industrial Manufacturing Processes
Confederation College
05.2023 - 12.2024
Service Administrator
Krupa Catering Service
05.2021 - 04.2023
Bachelor’s - Bachelors in Mechanical Engineering
Gurudeva Institute of Science And Technology
08.2017 - 09.2021
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