Jerin Thomas
Mississauga,Canada
Summary
Compassionate and dependable professional with hands-on experience in hospitality and resident support services. Skilled in daily living assistance, meal service, and maintaining a safe and welcoming environment. Adept at working in fast-paced care and hospitality settings, providing high-quality service while building positive relationships with residents, guests, and team members. Committed to ensuring comfort, dignity, and satisfaction for all clients
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Gourmet Craft and Catering
- Current
- Received, inspected, and organized food products and supplies according to safety and hygiene standards.
- Maintained clean and organized storage areas, complying with food safety regulations.
- Assisted in inventory checks, restocking, and rotation of perishable items to reduce waste.
Relationship Manager
Federal Bank
11.2022 - 06.2023
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Managed confidential information and records in compliance with regulations.
- Maintained accuracy in documentation and data handling.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Education
Postgraduate Diploma - Software Quality Assurance and Testing
Lambton College
Bachelor of Science - Bachelor in Computer Application
Kristujayanti College
Bengaluru,Imdia06-2022
Skills
- Personal care assistance & resident support
- Meal preparation, serving, and dietary needs handling
- Housekeeping & environment safety
- Customer service & guest relations
- Confidentiality & ethical compliance (PHIPA/HIPAA awareness)
- Conflict resolution & problem-solving
- First Aid & CPR/AED knowledge
- Team collaboration & shift flexibility
Languages
English
Malayalam
Hindi
Tamil
Certification
- Standard First Aid & CPR/AED
- WHMIS & Safe Work Practices – familiar with protocols
Timeline
Relationship Manager
Federal Bank
11.2022 - 06.2023
Warehouse Associate
Gourmet Craft and Catering
- Current
Postgraduate Diploma - Software Quality Assurance and Testing
Lambton College
Bachelor of Science - Bachelor in Computer Application
Kristujayanti College
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