Jeri "Melinda" Gill
Bakersfield
Summary
Dedicated cashier with proven skills in customer service, cash handling, and staff training. Committed to enhancing customer experiences and ensuring smooth transaction processing.
Overview
18
18
years of professional experience
Work History
Cashier,Customer Service Desk
Smiths Food And Drug
Las Vegas
01.2021 - 04.2023
- Addressed customer complaints with professionalism to ensure positive shopping experience. processing returns.
- Trained new staff on cash register operations and customer service protocols.
- Resolved customer complaints professionally to maintain a positive shopping experience.
Cashier
Kohls Department Store
Bakersfield
04.2018 - 05.2019
- Processed customer transactions efficiently at the point of sale.
- Collaborated with team members to ensure smooth store operations.
- Ensured cleanliness and organization of checkout area and surrounding spaces.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Kmart
Taft
01.2015 - 04.2018
- Processed customer transactions efficiently at the point of sale.
- Maintained accurate cash drawer and balanced daily receipts.
- Participated in training new cashiers on procedures and customer service standards.
Keno Writer/ Runner
Rio All-Suites Hotel and Casino
Las Vegas
12.2015 - 12.2016
- Created engaging Keno games for guests in a high-energy casino environment.
- Collaborated with team members to ensure seamless game operation and guest satisfaction.
- Maintained accurate records of Keno ticket sales and payouts during shifts.
- Assisted guests in understanding game rules and answering inquiries promptly.
Keno Writer/ Runner
Eldorado Resort Casino
Las Vegas
01.2005 - 12.2015
- Maintained accurate records of Keno ticket sales and payouts during shifts.
- Utilized software applications to generate necessary reports for management review.
- Ensured compliance with state gaming regulations and laws.
- Verified the accuracy of ticket numbers against computer system results.
Education
High School Diploma -
Bonanza High School
Las Vegas, NVSome College (No Degree) - Dealer School
Crescent School of Gaming And Bartending
Las Vegas, NVSkills
- Cash handling and register operations
- Point of sale management
- Customer service excellence
- Transaction processing efficiency
- Staff training and development
- Team collaboration
- Stress tolerance
- Decision-making capacity
- Data entry efficiency
- Flexible schedule availability
- Team player attitude
- Task prioritization
- Conflict resolution
References
References available upon request.
Timeline
Cashier,Customer Service Desk
Smiths Food And Drug
01.2021 - 04.2023
Cashier
Kohls Department Store
04.2018 - 05.2019
Keno Writer/ Runner
Rio All-Suites Hotel and Casino
12.2015 - 12.2016
Cashier
Kmart
01.2015 - 04.2018
Keno Writer/ Runner
Eldorado Resort Casino
01.2005 - 12.2015
High School Diploma -
Bonanza High School
Some College (No Degree) - Dealer School
Crescent School of Gaming And Bartending