Jeric Estoesta
San Diego
Summary
Dedicated sales professional with extensive experience in customer engagement, technology solutions, and team leadership. Proven track record in building customer relationships, demonstrating products, and recommending service plans to drive sales in fast-paced retail environments. Over two years of managerial experience in consumer electronics sales, customer service, and team coordination. Authorized to work in the US for any employer.
Overview
13
13
years of professional experience
Work History
Lead Camera Operator/Videographer
1264Productions
San Diego, CA
01.2013 - Current
- Built and maintained client relationships through consultative sales and product demonstrations of camera technology.
- Managed inventory of high-tech equipment, ensuring availability for customer needs and troubleshooting issues.
- Led staff reviews and client meetings via Zoom, fostering team collaboration and customer satisfaction.
Game Master
Unlockables
San Diego, CA
09.2022 - 05.2024
- Managed front desk and reception duties, engaging customers in interactive experiences to build loyalty.
- Hosted and facilitated group events, demonstrating strong communication and problem-solving skills.
Key Holder/Supervisor
Tuesday Morning
Encinitas, CA
01.2020 - 07.2020
- Performed opening and closing routines, including cash handling and store maintenance for seamless daily operations.
- Implemented loss prevention strategies and managed merchandising to optimize sales performance.
- Ensured high levels of customer satisfaction through proactive engagement and issue resolution.
Photography & Sales Lead
Magic Memories Legoland
Carlsbad, CA
04.2018 - 04.2019
- Trained and scheduled employees on daily tasks, including sales techniques and product knowledge.
- Directed sales and photography team in a high-traffic environment, driving revenue through upselling and customer interactions.
- Provided excellent customer service, handled cash transactions, and resolved inquiries to enhance the shopping experience.
Sales Associate
MarketSource
San Diego, CA
03.2017 - 04.2018
- Handled secure cash transactions and customer information while providing personalized technology recommendations.
- Delivered exceptional customer service by identifying needs and demonstrating mobile products to facilitate purchases.
- Conducted loss prevention training for team members, ensuring compliance and minimizing risks in a retail setting.
Sales Associate/Lead
Old Navy, Gap
San Diego, CA
09.2014 - 06.2016
- Addressed customer inquiries and complaints, recommending products to meet individual needs and boost sales.
- Assisted in product selection and maintained engaging store displays to attract and retain customers.
- Managed store opening and closing procedures, processed shipments, and ensured efficient operations.
Education
Mira Mesa High School
San DiegoBachelor of Arts - History
Grand Canyon University
Phoenix, AZSkills
Customer Service Passenger Assistance Issue Resolution Ticketing Communication Skills Team Management Loss Prevention POS Systems Time Management Organizational Skills Phone Etiquette Microsoft Office Baggage Handling (Inventory Management)
Timeline
Game Master
Unlockables
09.2022 - 05.2024
Key Holder/Supervisor
Tuesday Morning
01.2020 - 07.2020
Photography & Sales Lead
Magic Memories Legoland
04.2018 - 04.2019
Sales Associate
MarketSource
03.2017 - 04.2018
Sales Associate/Lead
Old Navy, Gap
09.2014 - 06.2016
Lead Camera Operator/Videographer
1264Productions
01.2013 - Current
Mira Mesa High School
Bachelor of Arts - History
Grand Canyon University