Jeri-Ann Roasa
Edmonton
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.
Experienced in maintaining cleanliness and organization.
Looking to grow my experience in the service industry.
Overview
9
9
years of professional experience
Work History
Residential/Commercial Cleaner
Down and Dirty Cleaners
04.2020 - Current
- Maintained cleanliness by thoroughly sanitizing commercial spaces.
- Cleaned and organized office areas to ensure a tidy environment.
- Enhanced workspace hygiene with regular disinfection routines.
- Achieved high standards of cleanliness, employing efficient cleaning techniques.
- Removed waste and recyclables to maintain a clutter-free environment.
- Improved customer satisfaction by ensuring spotless floors and surfaces.
- Reduced downtime by promptly addressing urgent cleaning requests.
- Cleaned restrooms and restocked supplies for improved user satisfaction.
- Organized cleaning schedules to minimize disruption to business operations.
- Enhanced air quality by regularly dusting and vacuuming high-traffic areas.
- Followed safety protocols to prevent accidents during cleaning tasks.
- Prepared cleaning solutions to effectively remove stains and spills.
- Achieved a welcoming environment, focusing on detailed cleaning of entrance areas.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Babysitter
Personal Employer
02.2016 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
High School Diploma -
Jasper Place High School
Edmonton, AB06-2022
Skills
- Surface cleaning
- Floor maintenance
- Waste disposal
- Sanitizing techniques
- Restroom sanitation
- Attention to detail
- Independent work
- Client interaction
- Adaptability
- Deep cleaning
- Quality assurance
- Restocking supplies
Languages
English
Native or Bilingual
Timeline
Residential/Commercial Cleaner
Down and Dirty Cleaners
04.2020 - Current
Babysitter
Personal Employer
02.2016 - Current
High School Diploma -
Jasper Place High School
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