Jerferson Zormelo

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Created and maintained databases to track and record customer data.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Assisted development and implementation of new administrative procedures.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, managing budgets and developing event plans.
• Managed communication to [Number] executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
• Prepared correspondence, reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
• Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
• Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies and placing and expediting orders for supplies.
• Used Adobe InDesign to create complex documents, presentations and booklets.
• Assisted with initial screening for different positions by setting up interviews, processing new hire paperwork and helping with payroll.
• Formatted visual presentations for speeches and meetings using state-of-the-art applications and equipment.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

Training, Directing, and Motivating Staff:Overseeing the performance of other staff members and ensuring they are adequately trained and motivated.
Scheduling and Confirming Appointments:Managing calendars, scheduling appointments, and confirming them as necessary.

• Assisted with organization and maintenance of office filing system for easy retrieval of information.
• Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
• Prepared and edited documents and reports for quality and accuracy.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Monitored office supplies and ordered low-stock items to prevent unexpected shortages.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
• Sought feedback and guidance from supervisors to improve on areas of weakness.
• Suggested process improvements to make administrative processes and procedures more streamlined.
• Maintained tidy and professional office space to give positive first impression to visitors.