Hard working and self-driven individual seeking a position to apply strong leadership and organizational abilities. Proven ability to communicate effectively in a team environment. Brings an enthusiastic and critical thinking quality to any job.
Overview
15
15
years of professional experience
Work History
Bank Teller/Customer Experience Associate
TD Canada Trust
Vancouver, BC
04.2022 - Current
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Asked customers questions to determine, verify and solve common problems.
Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Educated customers on use of banking website and mobile apps.
Inside Sales Representative/Warehouse
Vancouver Efasteners
Vancouver, BC
08.2018 - 04.2022
Maintain up-to-date knowledge of available products to best serve customers and maximize sales potential.
Collaborate with vendor representatives and company customers to set up optimal delivery schedules.
Answer customers' questions regarding products, prices and availability.
Fulfill orders (Picking & Packaging).
Route orders for deliveries.
Waiter/Cashier
Angkor Restaurant
Vancouver, BC
01.2009 - 08.2018
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Handled cash & took food/drink orders.
Kept front end tidy and organized.
Answered phone calls for reservations/to go orders.
Worked well in a fast paced environment.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Line Cook/Dishwasher
Red Robins
Vancouver, BC
01.2015 - 12.2015
Prepared food items such as meats, poultry and fish for frying purposes.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Manager Life & Health Support Services at TD Canada Trust (TD Insurance – Support Services)Manager Life & Health Support Services at TD Canada Trust (TD Insurance – Support Services)