Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Simon

Halifax,NS

Summary

Hardworking, consistent, self-motivated individual, who can learn very quickly and can perform efficiently.

Proficient in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and motivated to meet, if not, exceed them.

Overview

9
9
years of professional experience

Work History

Apprentice Automotive Technician

O’Regan’s Chevrolet Buick GMC Cadillac
04.2018 - 10.2023
  • Regular maintenance on vehicles such as oil changes, tires changes and servicing brakes
  • Engine and transmission teardowns, electrical diagnostics as well as general diagnostic experience.
  • Regularly view training videos from General Motors as they came out regularly as the product changes.
  • Maintains vehicle records by recording service and repair tasks, using paper work-orders, as well as digital software, such as in PBS.
  • Advised customers on general vehicle condition, work performed and suggested future repairs.
  • Conducted road tests with customers to verify concerns or repairs.

Service Drive-Thru coordinator

O’Regan’s Chevrolet Buick GMC Cadillac
10.2017 - 04.2018
  • Inspect each vehicle that came into the shop for exterior or interior damage, write down the VIN number, note the odometer, and check the safety inspection.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Manage appointments and provide customers with updates.
  • Installed factory supplied accessories to vehicles.
  • Organizing customer vehicles in the parking lot.

Shift Manager

Subway Café Tantallon
05.2016 - 09.2016
  • Preparing vegetables and meats for sandwiches.
  • As a shift manager I made sure the store was clean and presentable.
  • Made sure that the other employees were following correct recipes to ensure our product was consistent.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Trained and mentored new employees to maximize team performance.

Cook

The Battered Fish Tantallon
06.2014 - 03.2016
  • Reading orders, preparing and cooking food in a very efficient way to keep customer’s wait times as low as possible.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Sir John A. Macdonald High School
Upper Tantallon, NS
06.2016

Completed Automotive Service and Repair course -

NSCC Akerley
Dartmouth, NS
10.2017

Skills

  • Computer Proficiency
  • Verbal and written communication
  • Data Collection
  • Data Entry
  • Customer Service
  • Complaint resolution
  • Problem-solving skills

Timeline

Apprentice Automotive Technician

O’Regan’s Chevrolet Buick GMC Cadillac
04.2018 - 10.2023

Service Drive-Thru coordinator

O’Regan’s Chevrolet Buick GMC Cadillac
10.2017 - 04.2018

Shift Manager

Subway Café Tantallon
05.2016 - 09.2016

Cook

The Battered Fish Tantallon
06.2014 - 03.2016

High School Diploma -

Sir John A. Macdonald High School

Completed Automotive Service and Repair course -

NSCC Akerley
Jeremy Simon