Jeremy Showman
Lodi
Summary
Compassionate and adaptable professional with a solid background in funeral services. Expertise in customer response and mortuary operations, consistently delivering high-quality support to families during their most difficult moments.
Overview
15
15
years of professional experience
Work History
Funeral Director's Assistant
Cherokee Memorial Funeral Home
Lodi, CA
09.2016 - 01.2026
- Assisted in preparation and arrangement of deceased individuals for viewings and services.
- Supported families during funeral planning by providing compassionate service and guidance.
- Coordinated logistics for transportation of remains, ensuring compliance with legal requirements.
- Maintained inventory of funeral supplies and equipment, optimizing resource usage.
- Collaborated with funeral directors to execute memorial services according to family wishes.
- Trained new staff on operational procedures and best practices in a supportive environment.
- Enhanced client satisfaction by addressing inquiries and resolving concerns promptly.
- Implemented process improvements that streamlined service delivery and increased operational efficiency.
- Safeguarded confidentiality of sensitive information by adhering to strict privacy policies when handling client records.
- Picked up deceased at private homes, hospitals and county morgues.
- Contributed to a seamless client experience by arranging floral displays and setting up audio/visual equipment for services.
- Upheld cleanliness standards within the funeral home facility by performing routine maintenance tasks as needed.
- Provided support to Funeral Director in managing a team of part-time staff ensuring consistent delivery of high-quality services.
- Provided transportation for deceased individuals from hospitals, nursing homes, or residences to the funeral home.
- Demonstrated adaptability by tailoring each funeral service according to individual preferences or religious customs.
- Maintained a high standard of professionalism while interacting with grieving family members during difficult times.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
Mortuary Transport
RMS Transport Service (A&R Mortuary Services)
Manteca, California
02.2011 - 09.2016
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided clear communication with clients about move timelines, expectations, and potential obstacles during the relocation process.
- Mentored junior technicians on safety protocols and best practices in removal processes.
- Demonstrated problem-solving abilities when faced with challenges such as tight spaces or difficult-to-move items during relocation projects.
- Transported deceased to funeral home.
- Drove company vehicles to transport remains or families to services.
- Demonstrated strong problem-solving skills and adaptability when faced with unpredictable crime scene conditions or challenges.
- Maintained a high level of professionalism while working under pressure in emotionally challenging environments.
Education
GED -
Manteca Adult School
Manteca, CA05-2009
Skills
- Sales and marketing
- OSHA regulations
- Valid California driver's license
- Body preparation
- Knowledge of CCS & HTML
- Mortuary operations
- Customer response
- Funeral home services
- Funeral planning
Timeline
Funeral Director's Assistant
Cherokee Memorial Funeral Home
09.2016 - 01.2026
Mortuary Transport
RMS Transport Service (A&R Mortuary Services)
02.2011 - 09.2016
GED -
Manteca Adult School