Jeremy Revereza
Winnipeg,MB
Summary
Dynamic Training Manager with a proven track record at Garda World, enhancing employee productivity and morale through innovative training programs. Expert in coaching and mentoring, with a flair for strategic thinking and relationship building. Achieved significant improvements in training effectiveness, aligning with organizational goals and fostering a performance-driven culture.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Training Manager
Paladin Airport Security Services
04.2024 - Current
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Built up strong leadership within the training team through performance reviews and daily/monthly check ins.
Training Coordinator
Garda World
04.2023 - 04.2024
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
- Championed a performance-driven culture by aligning training initiatives with key performance indicators and individual development plans.
- Cultivated strong relationships with stakeholders at all levels of the organization, fostering trust and collaboration in support of shared learning objectives.
- Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
- Provided coaching and mentoring to employees.
Training Specialist
Garda World
06.2014 - 04.2023
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
- Provided coaching and mentoring to employees.
- Traveled and supported other airports in training requirements
- Conducted on the job training
- Delivered presentations
- Proctored Exams and conducted skills assessments
Screening Officer
Garda World
03.2008 - 06.2014
- Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
- Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
- Ensured safety of travelers by diligently following established screening procedures and protocols.
- Continuously updated knowledge base regarding changes in international aviation regulations and guidelines, ensuring full compliance at all times.
- Developed strong communication skills by effectively interacting with passengers from diverse backgrounds on a daily basis.
- Enhanced airport security by conducting comprehensive passenger and baggage screenings.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
Education
High School Diploma -
Johnston Heights Secondary School
Surrey, BC06-2005
Skills
- Coaching and mentoring
- Written and oral communication
- Strategic thinker
- Soft skills training
- Training facilitation
- Training delivery
- Product development
- Training oversight
- Motivational speaking
- Relationship building
Languages
English
Professional Working
Certification
- Certified in all Specialized Courses including HBS, NPSV/NPST and FBS.
Timeline
Training Manager
Paladin Airport Security Services
04.2024 - Current
Training Coordinator
Garda World
04.2023 - 04.2024
Training Specialist
Garda World
06.2014 - 04.2023
Screening Officer
Garda World
03.2008 - 06.2014
- Certified in all Specialized Courses including HBS, NPSV/NPST and FBS.
High School Diploma -
Johnston Heights Secondary School
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