Jeremy Penner
Brantford,ON
Summary
With a robust background as a Transit Operator honed at companies like Toronto Transit Commission, I excel in customer service and conflict resolution. Demonstrated ability to enhance safety standards and passenger satisfaction, leveraging skills in communication and driving. Proven track record of reducing downtime and improving service quality through efficient troubleshooting and teamwork.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Heavy Duty Diesel Mechanic Apprentice
Waste Management Company
London, ON
05.2023 - 11.2024
- Serviced a diverse range of garbage haulers, including front end loaders, rear pack loaders and roll off trucks.
- Collaborated with team members on complex repair projects, ensuring timely completion and optimal results.
- Established trust with clientele through consistent delivery of high-quality workmanship across various makes and models of heavy-duty diesel engines.
- Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
- Assisted journeyman on repairs while learning the trade.
Powerline Technician Apprentice
Hyline Utility Solutions
Strathroy, ON
09.2022 - 05.2023
- Assisted journeyman by providing groundman related duties
- Provided customer service while servicing secondary fault issues
- Operated equipment and vehicles required for the job such as boom trucks and digger derricks.
- Assisted in construction of new power lines through use of equipment, climbing poles and site clean up
- Adhered to all saftey protocols and government saftey regulations
Heavy Duty Diesel Mechanic Apprentice
Badder Bus
St. Thomas, ON
03.2022 - 09.2022
- Performed services and repairs on fleet of school buses and coaches
- Cleaned shop
- Any duties as assigned by journeyman
Home Renovation Assistant
Two and a Half Men Home Maintainance
Stratford, ON
04.2021 - 03.2022
- Assisted in renovation for various projects
- Provided customer service and responded to emergency repairs
- Assisted in clean up
- Any duties as assigned
Transit Operator
London Transit Commission
London, ON
07.2019 - 04.2021
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
- Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
- Improved passenger satisfaction by providing timely and efficient transit services.
Transit Operator
Toronto Transit Commission
Toronto, ON
03.2014 - 07.2019
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
- Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
- Improved passenger satisfaction by providing timely and efficient transit services.
- Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
- Prepared for emergencies by maintaining knowledge of emergency evacuation procedures and first-aid skills.
- Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
- Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
Security Guard
Intercon Security
Toronto, ON
01.2011 - 03.2014
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Truck And Coach Technician Level 1 - Trade School
Conestoga College Institute of Technology And Advanced Learning
Guelph, ON06.2024
Highschool -
Stratford Northwestern Secondary School
Stratford, ON05.2009
Skills
- Customer service
- Driving
- Maintainance and repairs
- Conflict resolution
- Communication
Languages
English
Native or Bilingual
Certification
ARCZ Commercial Driver License
Timeline
Heavy Duty Diesel Mechanic Apprentice
Waste Management Company
05.2023 - 11.2024
Powerline Technician Apprentice
Hyline Utility Solutions
09.2022 - 05.2023
Heavy Duty Diesel Mechanic Apprentice
Badder Bus
03.2022 - 09.2022
Home Renovation Assistant
Two and a Half Men Home Maintainance
04.2021 - 03.2022
Transit Operator
London Transit Commission
07.2019 - 04.2021
Transit Operator
Toronto Transit Commission
03.2014 - 07.2019
Security Guard
Intercon Security
01.2011 - 03.2014
Truck And Coach Technician Level 1 - Trade School
Conestoga College Institute of Technology And Advanced Learning
Highschool -
Stratford Northwestern Secondary School