Jeremy Melara
Ottawa
Summary
Dynamic customer service professional with a proven track record at Dollarama, excelling in fast-paced environments. Recognized for exceptional problem-solving and communication skills, I effectively foster teamwork and adapt to challenges. Committed to delivering outstanding service while managing time efficiently, I thrive under pressure and maintain strong relationships with colleagues and customers alike.
Overview
2
2
years of professional experience
Work History
Customer Service Department
Dollarama
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Police Foundation
Algonquin College
Ottawa, None04-2026
High School Diploma -
Sir Wilfrid Laurier Secondary School
Orleans, ON06-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organization and time management
- Active listening
- Calm under pressure
- Problem resolution
- Verbal communication
- Dependable and responsible
- Time management
Languages
English
Native or Bilingual
French
Full Professional
Spanish
Limited Working
Arabic
Limited Working
Timeline
Customer Service Department
Dollarama
01.2024 - Current
Police Foundation
Algonquin College
High School Diploma -
Sir Wilfrid Laurier Secondary School
Similar Profiles
Lourdine Herard THELUSLourdine Herard THELUS
Préposée service clientèle, vente et rayons at DollaramaPréposée service clientèle, vente et rayons at Dollarama
Lakshmi PrasadLakshmi Prasad
Assistant Manager at DollaramaAssistant Manager at Dollarama
Bansi SojitraBansi Sojitra
Team Leader at DollaramaTeam Leader at Dollarama
Babak NematiBabak Nemati
Store Manager at DollaramaStore Manager at Dollarama
Jean Charles DOUHOTJean Charles DOUHOT
Conseiller Clientèle – Gestionnaire de comptes at ADVANS CÔTE D'IVOIREConseiller Clientèle – Gestionnaire de comptes at ADVANS CÔTE D'IVOIRE