Jeremy McKinnon
Administration
Scotchtown NS,NS
Summary
Dynamic professional with extensive experience at H&R Block and CAA, excelling in office administration and emergency dispatch. Proven ability to enhance productivity through meticulous recordkeeping and exceptional problem-solving skills. Recognized for maintaining confidentiality and fostering effective communication across departments, ensuring seamless operations and superior customer service.
Overview
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Language
Work History
Administrator
H&r Block
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Emergency Dispatcher
CAA
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Reduced risks and emergency response issues by observing public safety field units.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Collaborated closely with law enforcement agencies to ensure timely responses to incidents requiring police intervention.
- Cultivated client rapport by interfacing with callers to aid with medical emergencies.
- Supported community safety by effectively dispatching fire departments to fire-related emergencies.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Education
Executive Administration - Accounting And Finance
NBCC
Moncton, NBSkills
Office administration
Customer service
MS office
Administrative support
Problem-solving
Time management
Attention to detail
Office management
Recordkeeping and file management
Timeline
Administrator
H&r Block
Emergency Dispatcher
CAA
Executive Administration - Accounting And Finance
NBCC