JEREMY MARTINEZ RAMON
San Francisco
Summary
Responsible person with high experience on customer service on restaurant; as busser, food runner, bartender, manager even at the kitchen. I've been working on high-pressure places developing my skills with each team, motivated to keep learning on anywhere to improve my knowledge and customer service skills.
Overview
2027
2027
years of professional experience
Work History
BUSSER - FOOD RUNNER
Original Joe's Restaurant & Bar
San Francisco
2023 - Current
- Cleaned and organized dining areas for a welcoming atmosphere.
- Assisted servers with food and beverages
- Coordination with chef and serves to have an efficient team work
- Support and acknowledgment on beverage preparation at the bar
SERVER - BARTENDER
SAN FRANCISCO BREWING CO
San Francisco
2024 - 2026
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Mixed cocktails based on customer preferences and bar recipes.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Handled cash transactions and processed payments accurately at the register.
Manager
TAQUERIA EL GAVILAN
West Covina
2021 - 2023
- Food preparation and kitchen knowledge
- Good communication with the team members
- Resolved customer complaints to enhance dining experience satisfaction.
- Monitored staff performance and addressed issues.
Skills
- Food preparation and beverage mixing
- Customer service and cash handling
- Team coordination and conflict resolution
- Fast adaptation to high pressure
- Basic communication
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
BUSSER - FOOD RUNNER
Original Joe's Restaurant & Bar
2023 - Current
SERVER - BARTENDER
SAN FRANCISCO BREWING CO
2024 - 2026
Manager
TAQUERIA EL GAVILAN
2021 - 2023