Jeremy Ling
London,ON
Summary
A seasoned Food and Beverage professional with 25+ years of industry experience searching for a progressive hospitality organization where I can demonstrate my specialization in food and beverage operations and achieving highest level of customer service
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Tiger Jack's Bar & Grill
04.2023 - Current
- Analyze sales and labour numbers throughout each day enabling decisive forecasting skills during daily operations
- Balanced cash drawers and safes at the end of each shift
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness
- Closing restaurant (check-out reports and cashing out, filling in daily restaurant sales report and safe count)
- Assist in managing team of 40 employees
General Manager
Powerhouse Brewing Company
11.2022 - 02.2023
- Lead and inspire the team with a people-first mentality to build on best in class culture
- Meet financial objectives by forecasting, adjusting labor, preparing budgets, and analyzing variances
- Oversaw and maintained the day-to-day operations of the brewery and tap room
Food And Beverage Manager
Gateway Casinos Point Edward
01.2021 - 11.2022
- Budgeting, forecasting, cost controls, labour management
- Collaborated with the corporate team to analyze and approve food and beverage selections, and prepared sales forecasts and productivity targets for review and ratification by senior site management
- Ensures that corporate specifications, internal controls, and systems are established and maintained at the property
- Included as a corporate trainer opening two new casino operations
- Gain and analyze reports from direct reporting management team which manages 60+ food and beverage employees across the property.
Restaurant General Manager
Boston Pizza
11.2012 - 11.2020
- Responsible for managing the day to day operations for a local franchise group
- Build a team of ~60 employees around hospitality and culinary execution and developing top talent to drive the business forward.
- Successfully assisted in multiple employees gain corporate training positions or management positions within the brand.
- Complete opening and closing duties of restaurant and manage daily deposits
- Conducted employee interviews and onboarding and reviews
- Controlled labour by creating efficient employee schedules
- Deliver on culinary expectations within the brand - lead the team to ensure proper recipe execution and company standards
- Honoured as a BP All Star in both 2014 and 2015 which recognizes the top 10 operations in Canada based on brand standards, operational excellence and third party audit scores
Education
SOME COLLEGE - Hotel/Resort Administration
Georgian College
Barrie, On09.1998
Skills
- Attention to detail
- Budget development
- Communication
- Continuous improvement
- Cost control
- Guest satisfaction
- Inventory management
- Leadership
- Operations management
- People management
Languages
English
References
- Marjie Macoun, Boston Pizza, Former Franchisee, 519-872-6824, Mmacoun@sympatico.ca
- Ryan Emms, Labatt, Territory Manager, 519-282-0363
Timeline
Assistant General Manager
Tiger Jack's Bar & Grill
04.2023 - Current
General Manager
Powerhouse Brewing Company
11.2022 - 02.2023
Food And Beverage Manager
Gateway Casinos Point Edward
01.2021 - 11.2022
Restaurant General Manager
Boston Pizza
11.2012 - 11.2020
SOME COLLEGE - Hotel/Resort Administration
Georgian College
Similar Profiles
Evelin FloresEvelin Flores
Server at Jack's Bar & GrillServer at Jack's Bar & Grill
Mason HartMason Hart
Dishwasher at Blind Tiger Bar and GrillDishwasher at Blind Tiger Bar and Grill
Chandly WernChandly Wern
Server at Jack's Bar And GrillServer at Jack's Bar And Grill