Jeremy Lin
Whitehorse,Canada
Summary
Dynamic professional with a robust background in leadership and team management, consistently driving results and fostering collaboration among team members. Expertise in strategic planning and problem-solving, adept at thriving in fast-paced environments. Recognized for reliability and effective communication skills, ensuring the delivery of high-quality outcomes that align with organizational goals. Committed to cultivating a positive team culture while achieving exceptional performance metrics.
Overview
14
14
years of professional experience
Work History
Assistant Manager Health & Beauty Department
RCSS 1530 Real Canadian Superstore
Whitehorse, Yukon
07.2024 - 05.2025
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Maximized sales performance with effective inventory management and stock rotation practices.
- Collaborated with store management to optimize overall store performance and meet company goals.
- Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
- Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
- Implemented successful promotional campaigns to increase sales and drive customer engagement.
- Enhanced customer experience by addressing inquiries, resolving issues, and providing exceptional service at all times.
- Improved customer satisfaction by implementing efficient product merchandising strategies.
- Led a team of employees, providing ongoing training and development for optimal performance.
- Streamlined department processes to enhance productivity and reduce labor costs.
- Fostered an inclusive work environment by promoting open communication among team members, celebrating successes, and addressing challenges proactively.
- Conducted regular performance evaluations, identifying areas for improvement among staff members and implementing targeted coaching initiatives accordingly.
- Managed CHABA department operations, ensuring a clean and organized store environment.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to CHABA staff and clearly communicated timeframes for completion.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Boosted team productivity through comprehensive training sessions on best practices for utilizing SAP tools and resources.
- Improved data accuracy by conducting thorough audits of SAP master data and identifying inconsistencies.
Merchandising Clerk
LOBLAWS INC
Mississauga, Ontario
01.2024 - 06.2024
- Ensured compliance with company policies and procedures while performing various merchandising tasks such as pricing adjustments, markdowns, or planogram updates.
- Supported the management team in implementing seasonal merchandising strategies, resulting in a cohesive store appearance and timely product promotion.
- Contributed to a positive work environment by fostering teamwork, actively participating in store meetings, and sharing best practices with fellow employees.
- Completed daily departmental maintenance tasks such as dusting shelves or reorganizing misplaced items to maintain a professional appearance throughout the store.
- Maintained a clean and visually appealing store environment through regular cleaning, straightening, and organizing tasks.
- Improved merchandise display efficiency by consistently organizing, restocking, and rotating products on shelves.
- Reduced inventory discrepancies by conducting accurate counts and recording results in the stock management system.
- Assisted in training new employees on store procedures, product knowledge, and visual merchandising techniques.
Supervisor Grocery Department
RCSS 1530 Real Canadian Superstore
Whitehorse, YT
08.2023 - 11.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Meat & Seafood Manager
RCSS 1530 Real Canadian Superstore
Whitehorse, Yukon
07.2022 - 07.2023
- Reduced shrinkage levels significantly through meticulous monitoring of product expiry dates and proper storage techniques.
- Developed strong vendor relationships, negotiating favorable pricing to maintain competitive product offerings and increased profitability.
- Addressed customer inquiries and concerns in a timely manner, providing expert knowledge on product selection and preparation techniques, resulting in enhanced customer satisfaction levels.
- Introduced sustainable sourcing practices for meat and seafood purchases, contributing to the company''s commitment towards environmental responsibility.
- Streamlined inventory management for optimal product availability and freshness by implementing efficient stock rotation systems.
- Optimized ordering processes by analyzing sales data patterns, resulting in more accurate forecasting of inventory needs.
- Evaluated staff performance regularly, identifying areas for improvement and implementing necessary coaching or training interventions.
- Collaborated with store management on promotional activities for the meat and seafood department to drive increased sales and customer engagement.
- Improved overall workplace hygiene by designing and delivering targeted training sessions on cleanliness best practices.
- Led development, training and maintenance of plant quality and food safety programs.
Supervisor Grocery Department
RCSS 1530 Real Canadian Superstore
Whitehorse, Yukon
06.2019 - 07.2022
- Oversaw nightly operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Boosted team productivity through comprehensive training sessions on best practices for utilizing SAP tools and resources.
- Improved data accuracy by conducting thorough audits of SAP master data and identifying inconsistencies.
Warehouse Worker
Brooklyn Park LTD
Stockport, United Kingdom
08.2015 - 10.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Farm Laborer
Stevens Pty Ltd
Queensland, Australia
10.2011 - 10.2012
- Collaborated with coworkers to complete daily farm tasks efficiently and quickly.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
Education
The CELPIP (Canadian English Language Proficiency Index Program) -
Yukon University
01.2019
Bachelor of Art - Applied English
Tung Nan University
06.2010
Associate degrees - International trading
Chungyu University
06.2006
Skills
- Proficiency in Microsoft Word, Excel and Powerpoint
- Proficient in managing SAP, Periscope, and BOSS platforms
- Commercial correspondence
- Computer skills: Reinstall OS/ Trouble shooting
- Certified forklift operator
- Proficient in powerjack operation
- Expert in inventory control : 94% match rates (Loblaws)
- Customer service in English, Mandarin and Japanese languages
- WHMIS
- Food Safety compliance
- Standard First Aid CPR & AED
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Staff management 6-15 employees
- Retail operations
- Employee scheduling
- Restocking skills
- Truck unloading
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working
Timeline
Assistant Manager Health & Beauty Department
RCSS 1530 Real Canadian Superstore
07.2024 - 05.2025
Merchandising Clerk
LOBLAWS INC
01.2024 - 06.2024
Supervisor Grocery Department
RCSS 1530 Real Canadian Superstore
08.2023 - 11.2023
Meat & Seafood Manager
RCSS 1530 Real Canadian Superstore
07.2022 - 07.2023
Supervisor Grocery Department
RCSS 1530 Real Canadian Superstore
06.2019 - 07.2022
Warehouse Worker
Brooklyn Park LTD
08.2015 - 10.2016
Farm Laborer
Stevens Pty Ltd
10.2011 - 10.2012
The CELPIP (Canadian English Language Proficiency Index Program) -
Yukon University
Bachelor of Art - Applied English
Tung Nan University
Associate degrees - International trading
Chungyu University