Jeremy Lee
Santa Paula
Summary
Dedicated office manager with expertise in customer service and organizational skills. Known for enhancing patient experiences and managing workflows efficiently.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Office Manager
Elixir Lifestyle Medicine
Ventura, CA
08.2019 - Current
- Greeting patients upon arrival to create a welcoming environment. Escorting patients to treatment rooms to facilitate timely care.
- Oversee scheduling for two providers utilizing a daily appointment planner and Google Calendar.
- Executing daily input of customer invoices using computer software and manual documentation.
- Medical insurance billing.
- Oversee inventory management and ordering of supplements and office supplies.
- Answering and making patient phone calls, which includes daily patient appointment reminder calls.
- Managing email correspondence by checking and responding to inquiries promptly.
- Developing various document types in Microsoft Word, converting files to PDF format as required for distribution.
Lead Pharmacy Technician
Tri-Area Pharmacy
Port Hadlock, WA
08.2014 - 04.2019
- Responsible for customer service and prescription data input.
- Created weekly staff work schedules.
- Managed inventory and ordering from seven pharmaceutical vendors.
- Pharmacy insurance online billing.
- Resolved insurance issues, including pre-authorizations and client eligibility verification.
- Managed inventory, including monitoring expiration dates and preparing outdated medication for return to distribution center.
- Prepared, counted, and labeled medications.
- Provided customer service, including cashiering.
- Responsible for all front end and OTC purchasing, from multiple vendors.
Pharmacy Technician
Rite Aid Pharmacy
Kingston, WA
12.2008 - 08.2014
- Responsible for customer prescription data input.
- Prescription insurance online billing.
- Resolved insurance issues, including pre-authorizations and client eligibility verification.
- Managed inventory, including monitoring expiration dates and preparing outdated medication for return to distribution center.
- Responsible for preparing and facilitating medication transfers within store network.
- Prepared, counted, and labeled medications.
- Provided customer service, including cashiering.
- Responsible for ordering pharmacy supplies and medications.
- Maintained a clean and orderly pharmacy work space.
Education
High School Diploma -
North Mason High School
Belfair, WA06-2001
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Office Manager
Elixir Lifestyle Medicine
08.2019 - Current
Lead Pharmacy Technician
Tri-Area Pharmacy
08.2014 - 04.2019
Pharmacy Technician
Rite Aid Pharmacy
12.2008 - 08.2014
High School Diploma -
North Mason High School