Jeremy Hilliard
San Diego
Summary
Growth-driven hospitality leader with over a decade of experience in live events, tour management, and high-end catering operations. Proven track record in overseeing backstage hospitality for performers at world-class venues and festivals, including Coachella, The Sphere, and SoFi Stadium. Expert in operational forecasting, financial management, and leading diverse teams of 200+ employees to deliver exceptional service in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Production Manager - Backstage Catering
Goldenvoice
Indio
04.2019 - Current
- Planned and executed catering production budgets for festivals: Coachella, Stagecoach, DesertTrip, and PowerTrip.
- Coordinated large-scale hiring, interviewing 300+ candidates to fill 150 seasonal hospitality positions.
- Advanced site infrastructure, managing heavy equipment, housing, and timelines in coordination with tent, power, service vendors and main production.
- Monitored labor reports to ensure all catering operations remained on or under budget.
Director of Operations
TaDa Events
Los Angeles
04.2015 - Current
- Direct artist hospitality and backstage catering operations for concerts at venues including SoFi Stadium, The Sphere, Kia Forum, Hollywood Bowl, and Greek Theater.
- Manage a workforce of 200+ employees, overseeing talent development, HR, and conflict resolution to ensure seamless service delivery.
- Execute financial strategies, including drafting bids, managing budgets, and forecasting revenues for new regional expansions.
- Liaison with stakeholders and coordinating operations with venue leadership, event production, and artist management.
Tour Manager
Independent Artists
03.2014 - 09.2019
- Managed logistics and hospitality for artists on national touring festivals and small cap venue shows, handling daily show guarantees and settlements.
- Directed financial reporting for artist partnerships, including merchandise settlement and international customs declarations
- Managed tour itineraries to ensure timely arrival at each destination.
Education
MBA - Leadership And Managing Organizational Change
Pepperdine University
Malibu, CA12-2025
Bachelor of Science - Business Management
San Diego State University
San Diego, CA05-2020
Skills
- Team building and event coordination
- Project management and stakeholder engagement
- Budget analysis and financial forecasting
- Talent development
- Strategic planning and execution
- Operational efficiency and cost control
Timeline
Production Manager - Backstage Catering
Goldenvoice
04.2019 - Current
Director of Operations
TaDa Events
04.2015 - Current
Tour Manager
Independent Artists
03.2014 - 09.2019
MBA - Leadership And Managing Organizational Change
Pepperdine University
Bachelor of Science - Business Management
San Diego State University