Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Garcia

California City

Summary

Proven leader and efficient multitasker, I leveraged team collaboration and workflow management to enhance productivity at McDonald's. Skilled in inventory management and exceptional customer service, I excel in fast-paced environments, ensuring quality and customer satisfaction. My approach has consistently fostered positive, dynamic team environments and improved operational efficiency.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
07.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Freight Team Associate

Home Depot
10.2023 - 07.2024
  • Lifted and moved items weighing up to 50 pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Scanned items on arrival and departure to create accurate tracking records.
  • Operated pallet jacks and forklifts to move freight and load trucks.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Collaborated with team members to resolve challenges and improve productivity.

Cashier

Stater Bros
01.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Learned new departments as in meat department, deli and produce.
  • Stocked product on downtime maintaining full product.

Lead Department Manager

Mcdonalds
03.2021 - 11.2022
  • Enhanced team productivity by implementing effective scheduling practices.
  • Facilitated cross-department collaboration for achieving organizational goals.
  • Improved employee engagement with regular feedback sessions and team-building activities.
  • Bank deposit and money handling.
  • Directed projects to improve workflow, resulting in heightened efficiency.
  • Waste input and inventory, maintaining product efficiently.
  • In charge of guest complaints and resolving them making there experiences better next time.

Education

High School Diploma -

Palmdale High School
Palmdale, CA
05.2020

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Cash register operation
  • Adaptive and creative
  • Safe food handling
  • Safe food handling practices
  • Menu memorization
  • POS system operation
  • Coffee machinery
  • Inventory management
  • Quality control
  • Retail management
  • Multitasking and organization
  • Team collaboration
  • Workflow management

Timeline

Barista

Starbucks
07.2024 - Current

Freight Team Associate

Home Depot
10.2023 - 07.2024

Cashier

Stater Bros
01.2023 - 10.2023

Lead Department Manager

Mcdonalds
03.2021 - 11.2022

High School Diploma -

Palmdale High School

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Jeremy Garcia