JEREMY FISHER
SACRAMENTO
Summary
Dynamic professional with a proven track record at Terminix International, excelling in leadership and operational management. Recognized for enhancing team performance and achieving sales growth through effective training and development. Committed to quality assurance and OSHA compliance, fostering strong customer relationships while driving efficiency and reliability in service delivery. People elevation ensures system elevation.
Overview
22
22
years of professional experience
Work History
Custodial Maintenance Worker
Inshape Family Fitness
Sacramento
11.2024 - Current
- Maintained the cleanliness of gym facilities and equipment daily..
- Notify supervisors immediately if any damage is found or needs repair.
- Emptied trash and recycled materials throughout the premises.
- Ensured proper sanitation in restrooms and locker rooms.
- Operated cleaning equipment such as vacuums and floor scrubbers.
- Restocked cleaning supplies and ensured availability for staff use.
- Ensure that all areas of the facility are maintained in a neat and orderly fashion at all times.
- Assist other staff members as requested by the supervisor.
- Completed daily cleaning checklists for a diverse range of spaces inside buildings.
Pest Control Route Technician
Calpro Inspection Group
Loomis
04.2022 - 08.2023
- Excelled in customer service.
- Completed service types ranged from regular service, follow-up services, and inspections, to not only diagnose current issues, but also to prevent infestations from forming or continuing.
- Ensured treatment, chemical, and truck compliance for both company, state, and county guidelines through day-to-day operations.
- AR balance review and collection efforts from the customer base.
- Conducted thorough inspections of equipment and systems for compliance.
- Ensured safety protocols were followed during all service operations.
Service/Sales Management
Western Exterminator Co
Sacramento
05.2018 - 04.2022
- Assisted in day-to-day operations in our Sacramento location, which the company considered to be a mega branch, with 24 pest control technicians, 2 termite technicians, and 2 sales associates.
- Assigned and scheduled work tasks sold by both internal and external sales forces, while ensuring that these services were completed in a timely and satisfactory manner, according to our customer base.
- Complied with and enforced regulatory measures put forth by both the company, the state, and each county that we served.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Established and maintained great working relationships with these regulatory agencies by attending meetings, continuing education classes, and keeping an open line of communication for inquiries, customer complaints, and monthly regulatory reporting.
- Completed tasks such as fleet management for vehicles assigned to our location, AR balance review with associates, as well as our customer base to ensure a smooth collection process, and reviewed P&L statements monthly to identify factors that would maximize productivity, limit controllable loss, and maintain annual goals while securing an environment where our associates could thrive.
- During my leadership tenure, I worked very closely with field and sales associates to adopt a safety-first mentality by first showing on-the-job training, but also by conducting weekly meetings and inspections to communicate what the company standards were, as well as what state and county regulatory agencies looked for when pulled over during work hours.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Service/Sales Management
Terminix International
Sacramento
12.2003 - 05.2018
- Assisted in day-to-day operations in our Sacramento location, which the company considered to be a mega branch, with 34 pest control technicians, 12 termite technicians, and 24 sales associates.
- Assigned and scheduled work tasks sold by both internal and external sales forces, while ensuring that these services were completed in a timely and satisfactory manner, according to our customer base.
- Complied with and enforced regulatory measures put forth by both the company, the state, and each county that we served.
- Established and maintained great working relationships with these regulatory agencies by attending meetings, continuing education classes, and keeping an open line of communication for inquiries, customer complaints, and monthly regulatory reporting.
- Completed tasks such as fleet management for vehicles assigned to our location, AR balance review with associates, as well as our customer base to ensure a smooth collection process, and reviewed P & L statements monthly to identify factors that would maximize productivity, limit controllable loss, and maintain annual goals while securing an environment where our associates could thrive.
- During my leadership tenure, I worked closely with field/ sales associates to adopt a safety-first mentality. This involved not only on-the-job training but also conducting weekly meetings and inspections to communicate the company's standards, as well as the expectations of state and county regulatory agencies, particularly during work hours.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Achieved cost savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma - General High School Curriculum
Encina Prep High School
Sacramento, CA06-1997
Some College (No Degree) - Nursing
American River College
Sacramento, CASkills
- Leadership
- Sales Growth
- Team Performance Improvement
- Training and Development
- Operational Management
- Reliability
- Facility maintenance
- Customer relationship management
- Team collaboration
- Quality assurance inspections
- Effective communication
- Teamwork
- OSHA compliance
- Interpersonal communication
- Relationship building
- Self motivation
Additional Comments
Detailed References Available on Request
Timeline
Custodial Maintenance Worker
Inshape Family Fitness
11.2024 - Current
Pest Control Route Technician
Calpro Inspection Group
04.2022 - 08.2023
Service/Sales Management
Western Exterminator Co
05.2018 - 04.2022
Service/Sales Management
Terminix International
12.2003 - 05.2018
High School Diploma - General High School Curriculum
Encina Prep High School
Some College (No Degree) - Nursing
American River College