Jeremy Feinstein
San Diego
Summary
Dedicated customer service professional with strong skills in cash handling and problem-solving. Committed to enhancing guest experiences and ensuring satisfaction through effective communication and teamwork. Results-driven warehouse worker with expertise in forklift operation and inventory management. Proven ability to improve team performance and resolve guest complaints, ensuring efficient operations and positive customer interactions. Dynamic professional with extensive experience in food preparation and customer engagement. Known for training and supporting team members while maintaining high service standards and operational efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Instaworker
Instawork
San Diego
01.2020 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted kitchen staff with food preparation and presentation tasks.
- Handled cash transactions accurately at the front desk and register.
- Resolved guest complaints promptly to ensure positive experiences.
- Operated forklifts to transport materials safely across the warehouse.
- Loaded and unloaded shipments, ensuring proper handling of goods.
- Organized inventory using warehouse management systems for efficient retrieval.
- Inspected incoming products for quality and accuracy before storage.
Golf Shop Attendant/Bartender Supervisor
Tres Rios Golf Course At Estrella Mountain
Goodyear
01.2024 - 08.2025
- Assisted customers with golf equipment selection and recommendations.
- Maintained cleanliness and organization of the golf shop environment.
- Educated customers on membership benefits and promotional offers.
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
- Verified completion of daily assignments in alignment with golf shop standards.
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of the bar area and equipment.
- Provided excellent customer service by engaging patrons and addressing needs promptly.
- Trained new bartenders on techniques, recipes, and customer service standards.
Warehouse Worker
Amazon
Goodyear
07.2023 - 01.2024
- Operated forklifts to transport materials safely across the warehouse.
- Loaded and unloaded shipments, ensuring proper handling of goods.
- Organized inventory using warehouse management systems for efficient retrieval.
- Collaborated with team members to maintain a clean and safe work environment.
- Inspected incoming products for quality and accuracy before storage.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Followed safety regulations to prevent accidents and injuries in the workplace.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Server/Dishwasher/Lead Busser
RB Sushi
Rancho Bernardo
01.2021 - 04.2022
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on menu items and service standards.
- Processed customer orders accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Upsold menu items to enhance guest experiences and increase sales.
- Ensured compliance with health and safety regulations during service operations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Cashier/Cook/Assistant Manager
Burger King
Rancho Bernardo
06.2011 - 04.2020
- Maintained cleanliness and organization of the front counter and dining area.
- Handled cash, credit, and mobile payment transactions securely and responsibly.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored inventory levels and communicated needs to management promptly.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Westview
San Diego, CA06-2011
Skills
- Forklift operation
- Inventory management
- Cash handling
- Food preparation
- Customer service
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Attention to detail
- Dependable and responsible
- Supervision and leadership
Accomplishments
San Diego Adult Baseball League Allstar 2014
Timeline
Golf Shop Attendant/Bartender Supervisor
Tres Rios Golf Course At Estrella Mountain
01.2024 - 08.2025
Warehouse Worker
Amazon
07.2023 - 01.2024
Server/Dishwasher/Lead Busser
RB Sushi
01.2021 - 04.2022
Instaworker
Instawork
01.2020 - Current
Cashier/Cook/Assistant Manager
Burger King
06.2011 - 04.2020
High School Diploma -
Westview