Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Server

Jeremy Easter

Windsor,ON

Summary

Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Red Lobster to enhance guest satisfaction and exceed sales targets. My background also includes expertise in landscaping and flooring installation, showcasing my physical fitness and attention to detail. Certified in Defibrillator CPR AED, I bring a blend of hard and soft skills critical for dynamic team success. Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Red Lobster
04.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Landscaping Crew Member

Two Chicks and a Truck
05.2024 - 07.2024
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
  • Contributed to team efficiency through clear communication and collaboration on assigned tasks.
  • Maintained client satisfaction by providing timely and professional landscape maintenance services.

Flooring Installer

Modern Installations
05.2021 - 08.2021
  • Cut and trimmed flooring to fit around obstacles and within tight spaces.
  • Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
  • Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
  • Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.

Education

High School Diploma -

St. Joseph Catholic High School
Windsor, ON
06.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Professional Appearance
  • Memory retention
  • Relationship Management
  • De-Escalation Techniques
  • Patience and Empathy
  • Community Engagement
  • Planning and coordination
  • Physical Fitness
  • Defibrillator CPR AED
  • CPR/First Aid Certification

Languages

English
Native or Bilingual

Certification

  • Army Cadets
  • CPR First Aid
  • AED Defibrillator

Timeline

Landscaping Crew Member

Two Chicks and a Truck
05.2024 - 07.2024

Flooring Installer

Modern Installations
05.2021 - 08.2021

Server

Red Lobster
04.2018 - Current

High School Diploma -

St. Joseph Catholic High School

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Jeremy Easter