Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeremy Dove

Sydney

Summary


Experienced with public administration and policy analysis, demonstrating strong understanding of government operations. Utilizes strategic planning and problem-solving skills to address complex issues and improve service delivery. Track record of fostering collaborative relationships and achieving impactful outcomes.

Overview

10
10
years of professional experience

Work History

Fast Food Worker

McDonald’s
10.2020 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.

Cashier/Sales Associate

Wal-Mart
12.2018 - 09.2020


  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns

Room Service/Host

East Side Marios/Holiday Inn
08.2018 - 11.2018


  • Streamlined service processes for increased efficiency and reduced wait times for patrons.
  • Led team meetings to discuss service goals, guest satisfaction metrics, and implement new strategies for continued improvement in customer experiences.
  • Collaborated with team members to consistently deliver exceptional service experiences.
  • Handled cash transactions accurately, ensuring proper accounting practices at all times.
  • Efficiently managed high-volume periods by maintaining composure under pressure and prioritizing tasks effectively to meet guest expectations without compromising quality of service delivery.

Cashier

Sobeys
05.2016 - 08.2018


  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Fast Food Worker

Tim Hortons
07.2015 - 04.2016
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Improved team efficiency with effective communication and coordination during peak hours.

Education

Communications Major - Music and Culture Minor

Memorial University of Newfoundland and Labrador
St. John’s, NL
12.2016

Comprehensive Arts and Science Transfer - College-University

College of the North Atlantic: Carbonear Campus
Carbonear, NL
04.2012

High School Completion - undefined

Carbonear Collegiate
Carbonear, NL
06.2011

Skills

  • Positive attitude and enthusiasm
  • Public administration
  • Cash handling proficiency
  • Payment transactions
  • Concise time-management
  • Ethics and integrity
  • Policies implementation
  • Written communication

Languages

English
Native or Bilingual

Timeline

Fast Food Worker

McDonald’s
10.2020 - Current

Cashier/Sales Associate

Wal-Mart
12.2018 - 09.2020

Room Service/Host

East Side Marios/Holiday Inn
08.2018 - 11.2018

Cashier

Sobeys
05.2016 - 08.2018

Fast Food Worker

Tim Hortons
07.2015 - 04.2016

Comprehensive Arts and Science Transfer - College-University

College of the North Atlantic: Carbonear Campus

High School Completion - undefined

Carbonear Collegiate

Communications Major - Music and Culture Minor

Memorial University of Newfoundland and Labrador
Jeremy Dove