To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking, enthusiastic about learning the trucking industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong relationship-building and problem-solving abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Able to work effectively with groups or independently in a systematic/organized routine
Computer Proficient
Highly skilled at documenting and entering information into computerized systems
Overview
13
13
years of professional experience
Work History
Wyndham Hotels & Resorts
Wyndham Hotels & Resorts
03.2021 - 04.2024
Customer Service Agent
Air Canada
01.2019 - 01.2020
Confirmed/Managed flight bookings for customers
Dominos Pizza
01.2020 - 01.2021
DCAM Video
01.2014 - 01.2019
Customer Service Agent
SITEL
01.2013 - 01.2014
Managed class room of trainees for small period of time and helped with technical issue during their calls
Received personal letters of gratitude from clients for outstanding performance
Cook/Cleaner
McDonalds
01.2011
Education
Class 1 Drivers License - MELT Program
Transport Training Centres of Canada
Saint John, Moncton
06-2024
Skills
Customer Service Skills
General Labour Skills
General Stocking/Merchandising Skills
Sales
Skills achievements
Excellent understanding of safety procedures
Followed safety practices in handing heavy/hot objects
Cleaned, tidied and maintained work area
Proven ability to stand for long hours
Highly skilled in entering inventory information into required forms
Unpacked large quantities of food products as well as supplies
Received personal letters of gratitude from clients for outstanding performance
Demonstrated skills in diffusing stressful situations and resolving issues
Confirmed/Managed flight bookings for customers
Managed class room of trainees for small period of time and helped with technical issue during their calls
Processed customer orders for parts for household appliances in a timely and efficient manner
Ability to maintain and exceed targets for call volumes
Insured excellent customer satisfaction and ability to deal with complaints, Rebuffed floors and painted walls for several townhouses undergoing renovation work, Regularly carried huge loads of material for the boys and girls club
References
Available Upon Request
Languages
English
Full Professional
Community Service
Boys and Girls Club, Food Festival, Saint John, N.B, Delivered new foods and beverages to customers, Cleaned floors in kitchen and brought plates and silverware to kitchen for cleaning