Jeremy Clarke
Manteca
Summary
Accomplished Operations Manager with extensive experience at West Coast Tank Lines, excelling in logistics management and operational compliance. Proven track record in enhancing fleet performance and reducing costs. Adept at relationship development and conflict resolution, driving efficiency and success. Successfully led safety audits, ensuring regulatory compliance and operational excellence.
Overview
22
22
years of professional experience
Work History
Operations Manager
West Coast Tank Lines
Manteca
04.2022 - 09.2025
- Supervised entire dispatch operations.
- Evaluated operational KPIs to pinpoint opportunities for improvement.
- Executed new and existing contracted rates and services.
- Preformed site journey plans.
- Successfully completed an annual DOT, and customers' audits.
- Managed all FMCSA and DOT compliance regulations regarding drivers and equipment.
- Directed daily operations for fleet trucks and equipment.
- Established SOPs for BIT, annual, and tank testing.
- Analyzed operational data to identify trends and improve fleet performance metrics.
- Monitored fuel consumption and implemented strategies to reduce operational costs.
- Led safety audits and inspections to uphold regulatory compliance in fleet operations.
Operations Manager
Quality Carriers
Stockton
07.2020 - 04.2022
- Supervise all dispatch activity throughout day-to-day operations.
- Ensured positive customer service, and planned new accounts.
- Overseen all operations of the truck and trailer, on-site and off-site service.
- Manage all compliance for equipment and drivers.
- Successfully completed DOT inspections and maintained an in-service compliance terminal.
- Investigated and resolved departmental nonconformities.
- Established positive and effective communication among staff and organizational leadership, reducing miscommunications and missed deadlines.
- Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed, trained and motivated dispatchers and drivers to continuously improve knowledge and abilities in their field.
- Work with shop mechanics to ensure proper repairs and maintenance is completed. As well all inspections are up to date.
Operations Manager
Bulk Transporation
Stockton
04.2011 - 07.2020
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Reported issues to higher management with great detail, resulting in compliance . Along with investigations for insurance and other reporting authorities.
- Supervise daily operations. along with dispatch personal.
- Trained new employees on proper protocols and customer service standards.
Dispatcher
Chemical Transfer
Stockton
02.2004 - 02.2011
- Directed all dispatching, routing and tracking of 50 tractor and trailers.
- Knowledge of various chemical and proper equipment.
- Reading and understanding of SDS/MSDS of products.
- Closely monitored dispatched drivers to maximize efficiency.
- Trained new employees in various procedures and gave feedback on daily work performance to increase productivity.
- Resolved problems, improved operations and provided exceptional service.
- Eliminated downtime and maximized revenue by providing top project quality control.
Education
Associate of Arts -
Los Medanos College
Pittsburg, CA05.1999
High School Diploma -
Antioch High School
Antioch, CA06.1996
Skills
- Logistics management
- Operational compliance
- Operations management
- Contract review and recommendations
- Contract negotiation
- Fleet management
- Budget management
- Policies and procedures implementation
- Relationship development
- Client relationships
- Conflict resolution
- Troubleshooting and problem solving
Timeline
Operations Manager
West Coast Tank Lines
04.2022 - 09.2025
Operations Manager
Quality Carriers
07.2020 - 04.2022
Operations Manager
Bulk Transporation
04.2011 - 07.2020
Dispatcher
Chemical Transfer
02.2004 - 02.2011
Associate of Arts -
Los Medanos College
High School Diploma -
Antioch High School
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