Summary
Overview
Work History
Education
Skills
Extras
Timeline
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Jeremy Brown

Milton,ON

Summary

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

11
11
years of professional experience

Work History

Operations Manager

Aztex Enterprises
06.2018 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
  • Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Insurance Agent

RBC Royal Bank
01.2016 - 02.2018
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Accounts Payable Clerk

DEC Express
03.2014 - 01.2016
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.

Education

Advanced Diploma - Business Administration And Management

Sheridan College Institute of Technology And Advanced Learning
Oakville, None
06-2015

Skills

  • Problem-solving
  • Warehouse Managment
  • Operations management
  • Customer service
  • Operations monitoring
  • Decision-making
  • Planning and implementation
  • Employee relations and conflict resolution
  • Staff management
  • Inventory management
  • Operations oversight
  • Performance monitoring
  • Employee motivation

Extras

LSO Certification (Laser Safety Officer)

First Aid Certified

Head of The safety Committee

Multiple company awards from Aztex Enterprises

Timeline

Operations Manager

Aztex Enterprises
06.2018 - Current

Insurance Agent

RBC Royal Bank
01.2016 - 02.2018

Accounts Payable Clerk

DEC Express
03.2014 - 01.2016

Advanced Diploma - Business Administration And Management

Sheridan College Institute of Technology And Advanced Learning

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Jeremy Brown